Stopped in to make an appointment and was very pleased the Adviser said if could handle an hour and half they would do it fight now. First time I’d ever been taken as a walk-in. It saved a ton of my time since I live 17 miles away. Kudos to the service adviser.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Margaret was extremely polite and pleasant to work with. She was was professional and knowledgable while showing us the used vehicle we were interested in. She worked very hard to meet our financial needs and provide us the discount we needed to take the car home! Not only did they make sure everything was top notch, they were completely transparent in regards to the vehicle itself. There was a small crack at the bottom of the windshield that we didn't even notice but Margaret pointed it out right away and assured us that they would replace the windshield at no charge! We were also extremely impressed with the hospitality of everyone we encountered at Napleton Aston Martin Maserati during the waiting process and would reccomend this dealership on the friendliness alone.
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
Ken was fantastic. He was very upfront about everything and explained everything perfectly. I felt extremely comfortable here with him! I have had very bad experiences with car dealers in the past and this was nothing like those. I am walking out totally satisfied with a new car!
Jason is so knowledgeable. He is such a wonderful source of information and his love of Rolls and Bentleys is incredible. My son bought me a Rolls from Jason for Christmas... They delivered it AND put a huge red ribbon across the car cover for me to discover in the car building. We've gone back to visit, to look at some of his inventory, and always feel welcome to talk, to look, to discuss, and enjoy being there. Right now, I'm looking at his inventory online to purchase a more utilitarian vehicle, e.g. the Land Rover. I'd buy from Jason even if they are more than 100 miles away if only on the basis that this 74 y.o. lady can trust Dream Car Concepts.
This was our first out-of-state vehicle purchase and we couldn't have been happier with the process and outcome! My husband and I purchased a quality used Subaru recently and had the pleasure of working with both Sam (mostly for sales related assistance)and Mario(for paperwork and legalities).
Sam was so easy and wonderful to work with-we even finalized our sale via text! Anytime we had a question, Sam was quick to get back with us, and sent numerous photos to help us "be right there with him" and show us proof of his answers. For instance, we needed to know how the tire tread was looking on the tires since my husband travels thousands of miles weekly for work... Sam sent me photos and all the information we needed.
We felt very confident in purchasing our Subaru even though we had never met Sam or Mario and weren't ever able to drive or see the vehicle until it was delivered to our home!
Paperwork was overnighted fast and the buying process was super simple and straightforward. Never did we feel any of the negative sides stereotypical to car sales as these gentlemen are far above and superior for the industry. Very professional indeed. We would gladly support World Class Auto Group in the future and will definitely reach out to them for our next purchase! Highly recommended!!!
We will always buy from Jidd. We have now bought 2 vehicles from Jidd and we won't go anywhere else in the future. They are friendly, helpful, good prices - great experience! Go to Bashar - he helped put us in our first Benz last night!!!
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
My wife and I were interested in various Range Rover models, and Patrick made the experience both enjoyable and non-pressure filled. We came on a Saturday afternoon, and the team stayed behind past closing hours to make sure the experience was first class - Patrick even stayed an hour after close to make sure he could answer any questions on the car we purchased before we left. Great customer service!
This is our 5th car from Joel and this dealer. We will keep coming back. They go above a d beyond. Service and customer service is excellent.
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