New and used 2026 BMW X3 for sale near Silver Spring, MD

Jae was awesome. Hassle free purchase of 2024 BMW X5 from bmw of Catonsville thanks

Jae helped me purchase a 2024 bmw. He was so nice and very very helpful when showing me the car I really wanted. This was my first time buying a car and he gave me the best experience I’ve had when looking for a new vehicle. I really recommend Jae

Jeff Shade was my Mini service advisor, he did a fantastic job. Customer Service was AWESOME, he is the consummate professional!

Wanted to take a minute to give my up most appreciation for the service team at BMW of Silver Spring. Specifically to Delfin Green, Richard Kreh, and Ron Ptak who did a phenomenal job in making sure the issues with my beloved BMW were corrected in a timely and professional manner. There isnt a team I'd rather have working on my BMWs than the team located at BMW of Silver Springs! Thank you all again so much! -Your loyal customer Cordell Williams

I have received a superb service from the adviser and financial team. They have completely addressed all of my concerns. Really grateful for the whole experience. Great job!

Purchased from Jae Lim from BMW catonsville. i would come buy car again from him. Excellent customer service and honest.

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Purchased car from the sales advisor Jae, had an amazing experience. He is very professional and helpful at the same time. I would like to continue working with him in future. Excellent customer service.

Jeremy was terrific. Worked me in with no appointment. Took care to explain options and kept me informed throughout the process. Excellent service and very reasonable price. Highly recommend

Great service & comms from JP and the BMW service team. I dropped off my car at 7:15a and it was ready for me by 4:30p same day.

Julie was Awesome She keep updating me while the car was in service. She is very energetic and very good at her job

Great experience for the last 20 years. I?ve had the same service rep, Jeremy Miller, who takes great care of me, my vehicles and the service process.

I brought my car in for a recall. The service was done quickly and efficiently and the communication was very good. Friendly staff and service

Another GREAT experience at BMW of Catonsville! Steve Yang was absolutely awesome and a pleasure to deal with! He answered all of my questions, was easy to talk to, and made it a seamless process! Thank you, Steve and BMW of Catonsville.

Wonderful customer service! Harold Shelby was so helpful to me to resolve some issues I was having. He truly went the extra mile. Amit Thanki helped me with the computer systems and seems to be all knowing in explaining the sometimes complicated on board system and making sure everything is properly set up. I drove a bit of a distance to see Harold and Amit and would gladly do it again to receive the quality customer service I was given. Bravo!

My maintenance service request was done online and was an easy process. The staff was very friendly and accommodating. Bathrooms were clean. They also have a complimentary snack and coffee bar.

Title: Exceptional Service Experience at BMW of Alexandria! I recently had the pleasure of taking my car to the service department at BMW of Alexandria, and I cannot express enough how impressed I was with the entire experience! From the moment I walked in, the staff was welcoming and attentive, making me feel valued as a customer. The service team quickly expedited my appointment and took immediate action to address the issue with my vehicle. They demonstrated a high level of expertise and professionalism, which put my mind at ease. I appreciated how they kept me informed throughout the process, ensuring I knew exactly what was happening with my car. Not only did they resolve the problem efficiently, but they also went above and beyond by cleaning my car thoroughly. It felt like I was driving a brand-new vehicle when I left the service center! Another highlight of my experience was the convenience of their online payment system. It made settling the bill quick and easy, allowing me to get back on the road without any hassle. Overall, my visit to BMW of Alexandria's service department was seamless and stress-free. I highly recommend them to anyone in need of service for their BMW. Thank you to the entire team for your outstanding service — I will definitely be returning for my future service needs!

Courteous service and friendly service advisor. Appointment making was simple and easy. Wait facility is nice and clean. The offered free coffee and bottle water is a plus.