I spoke with Justin on the phone, a few days before I went to the dealership. The day that I arrived, I was greeted by a couple of the reps, which were very hospitable and courteous. Justin came in and was very nice and helpful. I had already saw the car that I wanted online, but wasn't sure if everything would work out, as far as payments, being as though it was a current model of Lexus. I test drove the car and instantly fell in love. I told Justin that I wanted this car. We went back inside to do the paper. He made my buying experience very warm and painless. I was so happy and over joyed. They don't know that I cried when I left the dealership, but that's how happy I was. I then signed all of my paperwork with Tim, which was very helpful. Needless to say, I drove home in my Lexus ES 350, and payments were where I needed them to be........Yessss!
If you want a reliable car, and work with people that possess exceptional customer service, I suggest you go to J&S AutoHaus. They are the best, hands down.
Thanks Justin and Tim for making my buying experience, nothing less that dynamic.
BMW of Alexandria is an outstanding dealership and Osman Aberra Client Advisor BMW Of Alexandria 499 S Pickett Street Cell: (267) 980-3710 Desk: (703) 647-1846 Work: (703) 647-8500 oaberra@bmwofalexandria.com Is awesome sales person. PA. I connected with the dealer through the costco auto internet site and osman responded quickly. We set up an appointment and he was on time and offered great advice on my selection of a 528i. I was looking for a I a preowned two year old vehicle due to the BMW warranty program, low mileage, and excellent condition. He was not pushy (like many car sales people) and he was sensitive to my need .. I picked out my car, I did so because of the great deal I received from osman . He is a man of his word- the bumper was scratched (typical city bumper) and he had it repaired and it looks brand new). I would highly recommend him as I would return to him when I am ready for another car. . Go steelers !! PA
They are very prompt and efficient on responding to a vehicle search. I have not purchased a vehicle but would expect a smooth transaction with this company.
Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.
I purchased a certified preowned 2014 BMW i8 from Fields BMW. I was interested in a vehicle listing I found online, but a little nervous about it being an out of state purchase. I contacted the dealer via phone, and spoke with Tom Ambat of used car sales. Tom reassured me that he has had many deals out of state and not had any issues in the past, putting my mind at ease. He was very helpful, kept a good line of communication, was very prompt with getting the paperwork to me, and he made the entire purchase process seamless. He went above and beyond to make sure all my questions were answered. He also helped coordinate transport of my vehicle from the dealer in Illinois to my driveway in Pennsylvania. I received my car within one day of it being shipped and I couldn't be more happier! Excellent vehicle, excellent dealer, and excellent staff! I highly recommend Fields BMW! Thanks for everything!
To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net
We just leased a 2019 Subaru Outback at Schumacher Subaru of Delray Beach. Thanks to Sales Manager Robert Nicol and Sales Consultant Franklin Collado the whole process went very smoothly-- we were not pressured to make any quick decisions. Franklin Collado took a lot of time explaining all our options and finding just the right car for us so that we are completely satisfied with the decision we made. Franklin Collado and Robert Nicol made this a pleasant experience for us. Now we know why Mr. Schumacher's theme is "come join the family." M & D F
Took my 2012 328i coupe for oil service with the new promo $80, kris took care of me immediately with 5 star service. The best advisor!! Car came out driving like new!!
No reason for BMW owners out of warranty to go anywhere else for maintenance
Thank you kris!!
I wanted to take a moment to write a review on Cristina Ramos from South Dade Land Rover because her dedication and commitment to go ABOVE and BEYOND was REFRESHING! In the fast paced world we are living in, it is extremely rare to find an associate that is truly ENGAGEDand takes the time to make you feel SPECIAL. I drove about 1.5 hours to see her and will now only go to her because of the OUTSTANDING service I received from her. Thank you Cristina for being so GREAT! I will also recommend you to everyone I know. Happy Holidays!!! :-)
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