The buying experience was so easy and fast! The salesman service was great and helpful. The finance guy gave us very good rates for our new car loan. I will refer all my friends and family to buy their next car from there.
The truck I wanted from them was in the process of being sold. They were truthful about the whole process and never tried to make any shady deals or anything but told me if it didn't work out then I could put in an offer. Easy and hassle free
The staff at the service Department was awesome and professional, did a fantastic job, coffee bar was awesome as you wait for your car the coffee Cafe came in handy and the new decore was real European
My experience with BMW of Honolulu has been great so far. They were able to take care of my primary request right away and under extended warranty. They were able to take care of my secondary request within a day and provided me with a free rental. The only glitch to the entire experience and the reason I cannot give them an "Excellent" rating is that it was noted that I received a complimentary car wash but it was not washed. The same water spots from using my windshield wiper the day before was still there. The wheels were still covered with brake dust too. At any rate, everyone at the dealership were professional and friendly. Thank you to the service greeters, service advisors, technicians, shuttle drivers and everyone who took part in providing me with a great experience.
While shopping for a used Vehicle (not a BMW) I stumbled upon a great 2015 BMW X3 that fit well within my budget. Wallace was tremendously helpful and friendly and I am so glad he help me find and get into this vehicle!!! I would highly recommend working with Wallace if you’re shopping around for a new or used car!!!
From my first calls to Mariah at the dealer ship and subsequent contact wth Maureen, an Marie all of whom were most helpful and professional, in attracting me to Autosource in Oahu. They even picked me up from the airport and took me to the dealership and later back to my hotel was above and beyond what I expected, and I had my reservations about used car sales persons. There was no hard sell , and had their mechanic , Dennis come out to answer any concerns I had about the '99 Porsche Boxster I was thinking of purchasing. After the test drive , I met Rima , the owner, who was very professional and friendly, and did not try any high pressure sales pitch to push me into buying my first Porsche . I finally made the cash purchase, and the car would be shipped to me , along wth two new rear tires and all the documentation taken care of by them. Overall , I had a great experience with Autosource ( contrary to some of the negative reviews I read) and I'm happy with my new car. Their follow up service in sendiding a second key and the wheel caps and paperwork was done in a timely manner. They made getting my dream car pleasant and easy!
The dealer had the vehicle and price I was looking for online. The process was fairly simple. There were deficiencies that the dealer did not disclose or repair. The dealer alleged to have had the vehicle inspected and we had to repair the lights prior to driving it home.
I walked in looking to purchase a BMW and had a great experience with Rima and his employees. The fact that the owner is part of his team and is present to assist me was a big deal, and something I really appreciate because it says a lot about his company and dedication. Their indoor showroom and great selection of luxury and sport cars to choose from is perfect and maintained properly and clean. I picked the M3 I wanted and sealed the deal. This is my second experience at AutoSource and I enjoy buying from them because I don't feel pressured to buy and they give me options with proper advice to back up their prices and info. ny BMW was detailed and filled up on fuel for delivery as promised. And if you don't buy a car from them, at least get to know Rima because he knows what he is doing and can give you advice whether you buy from him or not. I am a happy buyer :)
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