BMW Cape Cod new car
November 6, 2018
I worked with Tim Muldoon and I can say that it was the best car buying experience I've had to date. Tim was absolutely wonderful and very responsive. He gave me his personal mobile and I contacted him many times regarding the pros and cons of a specific car that I had my eye on.
Tim was great to work with and I really feel that he was looking out for my best interest. His exact words "You're not wasting my time at all! Even if you do go with a different brand, I just want to make sure that you're getting a good value". He is truly a class act and helped me through this process, which can be rather daunting to someone that does not have a lot of knowledge about cars.
The dealership is beautiful. There is a great waiting area and they treat everyone that walks in the door like gold. Wonderful coffee/beverage station and plenty of snacks. Very comfortable leather chairs in the waiting room and I won't mind sitting and waiting when my vehicle gets serviced.
The finance manager was wonderful as well as Ethan Harrington who spent almost two hours showing me how my new car works and all of the bells and whistles. He even put in the new mats for me and switched out the license plate holder upon my request. They really left no stone unturned.
I'm happy to be part of the Premier BMW family and will continue to purchase my future cars from this dealership. Anyone considering a BMW should visit this dealership and ask for Tim Muldoon, you'll be happy that you did!