My experience at Napleton was great. Aj Wood gets 5 stars from me. Aj was understanding with everything, very friendly, and wasn???t pressuring me into getting anything. I told him where i wanted to be with my payments and they made it happen. I would Definitely recommend this dealership. All the staff were very friendly.
I wanted to purchase locally so sent a request to three dealers via the Internet and Amanda got back to me right away and introduced me to AJ. He made the experience like you were speaking with an old friend vs. a salesman. He is knowledgeable, timely, and thoroughly answered all my questions. World Class Experience!!!!
Coming after work late to view a truck and they stayed open, had it ready for show, let me take my time to test drive and run my own tests overall they were patient and courteous, and answered all my questions. I didn’t think I could afford it but they made it work! I am BEYOND happy and feel confident about my purchase! They were great!
Don't let the unconventional look of this dealership fool you. What you have here is a solid little pre-owned lot with some good car guys. Jimmy was the exact opposite of what you would expect from a typical car salesman. Very laid back, friendly, helpful and honest. And owner Will was very willing to work with me on getting to a price I was comfortable with on my 2014 Lincoln MKZ I bought from them.
I went to 4 or 5 big name franchised dealerships looking for a MKZ I wanted before I stopped in here. Each time I wasted HOURS being lied to, fighting with sleazy salesmen, and ultimately walking away from several deals. To be honest I expected more of the same at this little store, but I experienced the exact opposite.
I would highly recommend anybody in the market for a solid used car stop in here first and talk to Jimmy and the guys. I know I'm glad I did!
First car I've bought at CarMax. Great Experience.
by Carlos N from Chicago, IL
August 3, 2017
Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.
Process was quick and easy. They didn't try to push me around and help me find what I wanted not what they wanted to sell me. Didn't have to sit around and play the back and forth for hours like at a traditional dealership. I would never go back to the old way of buying after shopping at Carmax. I bought in Tinley Park Il and my sales guy was Jeff Knox. He was really nice and down to earth also because he was a Army Veteran his discipline and respect was amazing.
My husband and I purchased a vehicle from here. Felt like we were buying from close friends or family. They welcomed us and helped us from start to finish. Alex was such an amazing help no matter how many cars we wanted to test drive he stayed patient and open. We will definitely shop again!
I had a great experience buying my Volvo. Monica helped me when I got there and Jason finished it up. Easy place to find and super easy to drive to I80. Happy with the car and glad I found it at Luxuryautomaxx!
Wonderful sales team!!! Friendly, professional, and ready to get you in the car of your choice. Vehicles are in super excellent condition and priced to sell. I highly recommend Luxury Auto Maxx for your next purchase!!
Stopped by to check out a van that we seen online. Our salesman Amaury was great he helped us through the process and we ended up purchasing the van. We will definitely come back whenever we need another vehicle.
Entering a dealership is a tough decision knowing you are going to spend your hard earned money. Peter was a great salesman with no pressure to buy new that same night. He showed my many models in new and used . I drove out with a beauty - Nissan Frontier.
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