Samantha Terry was very accommodating and easy to work with. We were able to come to a fair deal on our 2010 Prius. I will not hesitate to visit Lexus of Chandler in the future. This was my second time purchasing from a Penske dealership, and both were pleasant experiences.
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
This is the second car I???ve purchased from Mr. Lee, and I hope to never have to buy car from anyone else. I can???t say enough great thing about him and the entire staff. Between my residents and this dealership, there???s about 6 others that are much closer, but I gladly make the drive everytime. I highly recommend him if you???re looking to actually have a pleasant experience buying a car (yes there is such a thing).
The Brahman experience was pleasant from start to finish. We felt welcome and there was no pressure of any kind. Everyone we dealt with was friendly, professional and honest. Mr. Lee was particularly helpful. He gave my wife and me the time and space we needed to consult and consider the purchase. It didn???t feel like we were just purchasing our first BMW, but rather beginning a long-term relationship I hope to retain.
This is my third vehicle purchased from Braman, and I have to say three times is a charm. Great follow up from Steve Lee he make sure I got the vehicle that I could both afford and wanted. Lisa the Sales Manager was also great in terms of working with me. If you are looking for a BMW look no further than Braman in Jupiter. They are on top of their game.
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
My warning came on and I called the service department questions ning the meaning and need for repair. I was able to bring my car in then and waited about 45 mins while the battery was changed. The coffee in the waiting room was delicious! Of course the repair was done efficiently and properly.
by Valued Customer Jl Bottcher Re Rx Inc from Bend, OR
March 27, 2018
Alex Barnes is a solid sales person: earnest, straight-shooter & very pleasant in all our interactions.
I was comfortable with him from the first meeting and throughout the process found him honest. I recently visited & had the opportunity to purchase a car from a larger dealership in Portland (where we had previously been a customer), but chose to buy from Alex in Bend. Alex offered the appropriate amount of follow-up to stay connected & informative but not stalking. When he was uncertain of answers to questions, he stated that and followed-up. The only comment I would made is that as the car was shipped from another dealership, it would have been fun to know the process. In reality we had struck our deal and timing was set for pick-up so it was not an issue.
My 2011 BMW needed some repair that my hometown auto repair wasn't able to do so I called Gault. We made an appt., I took my car in, they called that very morning with what needed to be done and an estimate of cost and time. They got it done quicker than anticipated. When I picked up my car it was as clean as if I had just bought it from them. Unfortunately Gault is about 40 miles from my area or I would take my car there for every minor thing also! I was VERY happy with the service!
Researched plenty of cars online before finding the right one which happened to be an hour and a half away but worth the drive. Bogey and the rest of the sales team were able to make the purchase of the car very smooth. The facility itself is very nice. Overall I would recommend Gault to anyone looking to get a BMW.
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