Used BMW cars for sale near Grosse Pointe, MI

I would like to thank Mr. Bellomo for everything he expediently did for me in the transition of my leased Jeep to my new leased Charger. Having been devastated at the loss of my first Charger in 2016, I tried something new (my Jeep), but just was not in love with it. Being reclusive in nature, I do not enjoy spending long hours having to make purchases of any sort. Mr. Bellomo seemed to understand my reasoning for wanting to get back into something I loved. My car was a desideratum in feeling like "myself" again. Not only did he accomplish this with amazing accuracy, he, also, took the time to speak with my father who lives 24 hours away to reassure him that I would be taken care of. I, literally, had everything done, no surprises or let downs, in two days without ever having to spend hours at the dealership. I cannot thank him enough for giving me back something I dearly loved and have fallen in love all over again. It is not often that people in the customer service industry are understanding, empathetic and sympathetic enough to tailor a person's needs accordingly. I love my new Charger so much, I will be purchasing it when my lease is up. Thank you, Mr. Bellomo. I am in no way a materialistic person, but this meant more to me and my family, just to see me happy again. I, certainly, hope you get the recognition you deserve!

A new owner of a 2019 BMW X4 M40i and loving it so far. Very sharp inside and out with a lot of punch. The vehicle handles great and has a lot of space inside. It sounds imposing. I’d say the downside is the rear blind spots and missing space over an X3 (mine has non run flats and the storage space under the rear storage is taken by a donut tire). But once you lower the rear seat headrests and get used to it, the blind spot isn’t troublesome. At the end of the day the X3 is a great SUV (I had one) but the X4 is much sportier, if that’s your thing. I just wish the M40i had more M trademarks, such as M sports steering wheel and M branding on the front seats as my recent 440i M sport edition did. But for sports + some utility, I recommend the X4.

I did my initial inquiry via email exchange. The client advisor was excellent, answered all questions promptly and never once pressured me. I was skeptical of the "no haggling" at first, but after some research they were by far the best deal in 5 nearby states. I drove 3 1/2 hrs across state to do a test drive and they were true to all info presented. Fantastic pre-owned car, great customer service...so I bought it. They worked everything out so I did not have to do multiple trips.

I have been dreading the car buying market because, for the last couple of years, the shadiness of dealers was taken to a whole new level. I had my name on a waitlist for a car, and it didn't seem like they were getting any anytime soon, so my husband told me I needed to make a decision. So, I was looking at a Mercedes, and my student mentioned that the new BMW X1 was worth checking out. I am SO glad that I did. We walked into the dealership, and were warmly greeted by the front desk. Shannon Polsgrove greeted us, and offered to help us. I told her what I wanted and asked her if we could build one out. She was so positive, fun, helpful, kind, and supportive throughout the whole process. She made me feel like I was ordering their top car in the dealership, and was patient with all of my questions. She gave her honest opinion about color and build, and the experience that I had been dreading for months turned into a fun and happy one, and I built a car that I am super excited about, after two years of not being excited about any. We also met the manager, Steve Williams, who was just as friendly and patient. Mind you, it was past closing at this point, and neither of them were rushing us, even with knowing that we still had the Mercedes to look at. We left and went to the dealership down the road, and had the exact opposite experience. I won't get into details here, but it solidified my decision that BMW of Farmington Hills was the relationship I wanted to create. We called the next day and placed a deposit, and as promised, we placed our order with the exact build, and were immediately given a production number, where we could track our truck. I have been told by so many dealerships that you don't get to pick anymore, and you get whatever comes in, and I'm happy to say, that is not the case with this dealership. Everything was stress-free and positive, and I can't wait till my car comes in! I have been telling everyone about my experience, because it really was unlike any car experience I've ever had! They have a customer for life with me! And now my family and friends are all interested in a BMW.

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

If you want an SUV that is not bulky and still have the feel of driving a sedan, this is the vehicle for you. It is very comfortable on road trips, better than the X1 or X3 when it comes to how comfortable the seat is for the driver. I test drove other X models and the seats were not as comfortable and they felt bulky and more like a truck than a car on the road. This is definitely a crossover with all of the luxuries of a sedan in an suv.

Based on my experience, I would definitely recommend BMW of Farmington Hills. The dealership was nice, as was the staff. Ryan, my salesman, went above and beyond to help me get the best deal and made the car-buying experience easy. If you’re in the market for a new vehicle, head over to BMW of Farmington Hills and ask for Ryan.

Always have an amazing experience working with their staff. Always very friendly, and do their best to get you what you?re looking for! Couldn?t be more pleased with my interactions with them, will be a long time customer

Service not friendly tried to get oil changed twice turn ed away without options I went to ferndale location great service

The BMW 330i from 2017 is my favorite BMW it has just enough legroom for me and my family but what I do not like about it is that it does not have a moonroof and the CID screen is too small and there is not very much AC controls in the back.

Best car buying experience I've ever had! (And I've had a LOT) Purchased a used car from their Detroit location and had the car shipped to tulsa.ok by ther referred shipper. This whole transaction was incredibly smooth, fair, and professional. Cory my salesperson and the management, all get 5 stars. A rare thing imho in the used car business. This place is very well managed by everyone i delta with. Cheers to them! Dw

Car delivers more than I expected. Two must have options are Technology Package and Driver Assistance Plus - that combination is hard to find. Sport seats are very comfortable. Lack of knobs and buttons is an issue - miss them. There is a huge learning curve transitioning to a touch screen. You must absolutely make use of the BMW "Genius" service. Highway MPG exceeds advertised value.

I have purchased cars for over 40 years, both here in the Us as well as in Europe. This was by far the best experience. Fahad and his manager Jim, answered all of my questions and showed me everything that I wanted to see. There was absolutely none our the “usual” high pressure salesmanship, with repeated phone calls and messages.I already know where my next car will be purchased from.

I’m very happy with the way they took care of me and my Jeep Grand Cherokee…excellent service even though I didn’t even buy it from them. Though I Have purchased a Cadillac from another dealership they own, and service there was also exceptional.

Most comfortable ride in an SUV I have been in. Handles very well, accelerates very fast and does not feel like you are driving that fast. Gas mileage has averaged 22 mpg. I like that the X7 has a third row and many features to it and really like using the My BMW app instead of carrying a key with me. There is a lot of technology in the X7 which takes time to understand on how to use.

Everything went great with the purchase of my truck. I appreciate the service. I wouldn’t go anywhere else.

this 2023 bmw x7 is even bigger then before and it espcillly nice car. the interior is very spacious and a whole fmaily could fit in their. it is also veyr rleiable and it is also really comfortrbale when I sit in the 2023 bmw x7. it is so better thne the older ones and it has excellent diegshn and exterior styling. it is veyr nice and veyr good lights as well.

I’ve been a BMW driver for decades. Just purchased a 2024 x1 28i through Tonya Murray, a most professional and pleasant person to deal with. She tenaciously searched out the vehicle with my preferred colors exterior and interior and managed to get me exactly what I wanted delivered within a week. The car is gorgeous. And fun to drive.

Kind, honest and knowledgeable staff. No pressure whatsoever! They were all extremely helpful. Nice selection of BMWs on the lot.

The best handled large SUV I ‘ve ever drive. Much better than my previous large Mercedes SUV. Or my previous Land Rover Some of the plastic adornments outside looks cheap.

Alonzo Mitchell was a spectacular salesman. Canceled his Saturday plans, and waited for us. Also, offered to stay late any day to pick up the car next week. This was the best car buying experience. This man is peerless, thank you.

Tanner and Abdul excellent to work with - efficient, cooperative, professional and never any pressure. Car delivered on time. Highly recommend and appreciate great experience!

The staff were friendly and helpful, professional and knowledgeable. I would recommend Serra to others. I had to have my car towed for repairs. They were timely in reaching out about the status of my vehicle and potential repairs.

My experience was excellant Noah was excellent to work with. Vert professional, polite and helpful.

I loved this car but move into a convertible. Never had an issue with it. Garaged all winter. The car was maintained only by BMW and driven only in the spring and summer.

I have had my 2023 M760i since new. Yes 147k is a lot to spend on a car but it’s a lot of car ! I love this big beautiful beauty… I have put 36,000 miles on her in two years and have had a wonderful hassle free enjoyable ride. The service team at BMW of Stratham NH are great ! I’ve only needed oil changes and a couple recalls taken care of. I would buy this car again….