BMW for Sale in Marlborough, MA

Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience. The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me: "Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?" That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service. Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.

We are 1st time buyers and this was a very pleasant experience at BMW of Shrewsbury. Ryan Marcello was extremely knowledgeable, very responsive and extremely helpful throughout the entire process. I'm looking forward to the next time.

We recently purchased a used non-BMW vehicle from the dealership. The price was very good. Our sales person was less than enthusiastic. I didn't expect him to know about all of the features and functions of a non-BMW vehicle, but I thought he might attempt find some of the answers. Once we agreed on a price and trade. The purchase was going to be a cash transaction. We waited for almost forty minutes to see the business/finance person to complete the paperwork. Our sales person explained that the delay was due to computer problems. We arranged to pick up the vehicle three days later. We were told that the vehicle would be ready, we would be able to drop off our check and go. We arrived to pick up our new vehicle at an agreed time. When we arrived our sales person went over the final numbers and put the license plates on the car. We then waited for another thirty minutes for the finance person. The dealership was nice, the staff was friendly, we got a fair deal on a good car.

If I could give Kenny from sales a 10* rating I would. He is so easy to talk to and so knowledgeable about BMW general. I went in for my genius meeting today and he was great. I wish everyone would ask for Kenny when looking for a BMW. He will not disappoint!

These guys and gals love cars and love their jobs and it shows. Kenny, a client advisor was awesome--knew more about cars than anyone at any other dealership. Phil in finance was incredibly professional but also extremely friendly and gave great advice. Mark priced the car out perfectly and genuinely seemed happy for me, the buyer. Michael, the sales manager and Mike in sales are two guys I could hang out with. Great experience! Can't wait to buy an M4 here :-) M2 is by far the best vehicle I've driven.

I have been shopping around for a car for almost a year. Wagner BMW of Shrewsbury is the best dealership of all the others I've traveled to! Not only did they have a wide variety of cars to choose from but I found a car and got approved for a finance through their banks in less than half an hour! They got me a great deal and less than 2 hours later all the paperwork was signed and I went home with a beautiful BMW! I'm so happy I found them! All the staff are knowledgeable and extremely helpful especially Ryan Marcello who sold me my car! I would highly recommend this dealership! Don't waste time and get down there!

I purchased a slightly used 2018 Giulia which had exactly the options I was looking for. Being out of state the process took a little long but overall got it done without major setbacks. Once at the dealership it only took an hour to be on the road. Car had some blemishes that obviously were not advertised and wasn’t cleaned properly inside or out but since I had a 15 hour drive back I wasn’t too concerned. Overall I would recommend them but expect to detail your own car.

I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!

Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.

On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.

My service advisor, Teresa Mullen, is THE best. She is always competent, courteous, and follows through perfectly on everything. She is a terrific liaison between the repair staff and the customer.

The personal touch from Dan Drinkwater is what makes me keep coming back for all my service needs. It is a quick and painless process when you deal with him.

Fast professional and frendly service. Convenient direction. Modern building . BMW of Norwood is the best premium car dealership in MA. Very recommend .

Everyone was extremely courteous and attentive to my needs. Everything was completed on schedule and I was contacted when the vehicle was ready.

The people I dealt with were polite, honest and efficient from the time I walked in to the time I walked out. It was an easy, timely and great experience!