Used BMW for Sale in Merrillville, IN

Nick was very professional and thorough in explaining all issues with my vehicle. He gave a great price on muffler bearings and turn signal fluid (just kidding). Always a positive experience working with BMW of Schererville. True professionals.

Amazing interior space for four adults with luggage included. The ride and handling are what you expect from a BMW. You won't be disappointed with this vehicle.

My name is Stephanie and i am 32 yrs old and this was my first car buying experience from a dealer ship. I went in just to look never knew what mu options could be was scared to be there in the first place(lol) and then Chris showed up and brought my anxiety down and helped me through this entire process he was NEVER pushy. He worked with me for over 5 hours ( i was being complicated) still kept the same excitement and professionalism as the minute he walked up to me on the lot. after awhile I started to feel comfortable and eventually my nerves calmed down. Then Jim from the Finance department helped me and he worked with me ( i won) and the OWNER Mr. Webb came out and gave me many options and insight into buying my first car. I ABSOLUTELY LOVE THIS DEALERSHIP AND COULD NOT BE HAPPIER WITH MY PURCHASE!!!!!!!!!! I WILL DEFINITELY BE GOING BACK IN THE FUTURE WHEN I DECIDE TO UPGRADE. So glad i walked onto the lot on Feb 26,2018

This car is amazing. Great ride and super car performance in one car. The car has great safety characteristics as we found out firsthand. My family was rearended by an 18 wheeler that hit us at 55MPH and we all walked away with minor neck and back pain. My wife who hates cars told me to order a new one right away and it arrives this month. Only thing I would caution is with the 20inch wheels get the tire and wheel coverage and put some cash aside. The tires handle and ride amazing, but you are going to have side wall damage if you hit a pothole. If you have winter weather or bad roads go with the 18s. I was wrecking a tire every 6 months. At $500 the tire and wheel coverage pays for itself fairly quickly. That being said I still opted for the 20s on both orders.

GREAT SERVICE HAVE ENJOYED WORKING WITH STEVE ROWE FOR YEARS. HE ALWAYS MAKES SURE THAT ALL DETAILS ARE ADDRESSED.

Best gift! I returned to BMW for the comfort and styling. AWD with sport package and a ton of options. Love everything about this car!

Having serviced my Honda CRV with Janis Joseph (service advisor) for more than 14 years, this week we determined that it was time to (retire) my vehicle with 215,000 + miles. Janis led me to Jeffrey "JP" Parham, salesman, advising me that I was in "good hands." Indeed she was correct! I'd preselected the vehicle that I was interested in. JP" and I took it for a test drive! I was elated! "JP" showed me the operation of all of the "bells and whistles" of my new vehicle, leaving nothing to chance. I was then introduced to Sherri Pedersen Mgr., Jill Verbich-Customer Relations, made her way over to congratulate me, and Richard Smith, Finance Mgr. finalized things for me! The experience was easier than I'd anticipated and I would definitely recommend Napleton River Oaks for sales and for certain service.. I consider Paul in Service, my mechanic!

Really enjoy driving this vehicle. It’s like driving a sports car but sitting up higher and with more room. Truly the ultimate driving machine. Fun as safe!

My engine on my Dodge 2012 went out and I needed $4500 for repairs. I had already spent $630 for the month for car rentals while my car was down. I still owed $9000 on my car and it had 138,900 miles on it too. I was perplexed in trying to decide should I repair my old vehicle because I didn???t know if it could be traded in with the repairs needed. Adam contacted me because he was made aware of my situation and how much I had been spending for a car rental . I came into the dealetship and we discussed some options. I miraculously got approved at the dealership for a Brand New 2018 Dodge Journey with only 15 miles on it with no money down! My car note is $289 more than what I was originally paying and I have GAP protection too. I no longer have the worries of getting the repairs done or the $9000 that was owed on the car. The dealership took car of everything! God used Adam to perform a miracle and save the day for my family and I! Adam was very kind, considerate, detailed and compassionate while servicing me for this sale! May the blessing and favor of the Lord be with and overtake you and Eric Littleton for what you have done! Sincerely, Mrs. Richawn L. Randall

I am never happier than when I sit be hind the wheel of my 850 and pilot it through the curves in the canyon. I enjoy the sound that abruptly erupts when I turn the key in the sleeping beauty and all 12 little worker bees (pistons) start their chores. I get a thrill every time I open the hood and see the 12 runners that disappear into the bowels of the beast and according to the uhhhs and ahhhs I hear from people standing around watching - so do they. This car is stupid cheap at the moment and buying one should be on every enthusiasts list. It is EASY to maintain on your own - there is a great forum online to help you - just don't take it to the dealer!!

EMPLOYEE RATING "Got a great deal, on a good vehicle at Napleton." I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremendously with picking out my new 2019 kia sorento, she was very patient and understanding of what I wanted, and she made sure by the end of my car buying experience I was happy with what I was purchasing. Thanks Latonia! I was at hyundia and brought a kia.

I just purchased my 5th X5 since 2004, this, new and updated version of the BMW X5 is sleeker, faster, hugs the road and is wonderfully comfortable. Gas mileage has improved to 20mph - really a superb vehicle all around.

I went down there initially on a Saturday , and was surprised that were closed Saturdays? Went down a second time, and was impressed with quality of the inventory. Very helpful and courteous. and purchased the car that I had been looking at.

Beautiful with plenty of giddy-up. Never had a car that had a more perfect combination of luxury and drivability. I’ve owned A LOT of cars, of every euro brand, nothing comes close.

As a proud owner of BMW products for long time, two e46, 1999, 2003 and one e39 2002. I do recalled the BMW DNA in the X6, yes it is not a sedan or coupe performance but with the limit due to his body style it actually runs very good, the base line of X6 is missing GPS putting the X6 below on what is expected at this price range even for an used one, besides this mistake by BMW, I have no other problem, the 4 seat maybe the other one but since he is marketed as a coupe there is no space for the buyer to cry around in the used car arena. Interior construction and finish are good, I did not like the plastic used in the back door, hard plastic lowers the quality a notch, also the finish of the headliner at the very end rear is visible it appears the gasket falls short for about 5mm to cover the line small details huge difference because with time this may create a way for the hardliner to loose the tide finished.

I like big cars so I was looking for second car as I have a Lexus 460 L AWD and decided to buy a BMW 740 IL Xdrive that had less than 9,000 miles on it . Compared to the Lexus this car falls short in comfort and and make driving less challenging . The heads up display is great BUT the GPS lacks in comparison to thew Lexus

We got our new honda crv here at S & M Auto Sales ,great customer service ! Alex -Ali `-was very nice and helpful ! Absolutely recommend this dealership. Huge selection of nice quality vehicles to choose from .

Warning! When you ride this car, no car will be luxury for you. Everything comes with top quality, silent driving and a very good mileage.

I do not normally post reviews but I had to for this dealership. I have been searching for my dream car for over a year and have dealt with private sellers, low and high volume dealerships and some of the worst customer service you could possibly imagine. My search included over twelve states and twenty dealerships. I have to be honest, when I reached out to Ziegler my optimism was at an all-time low and I was ready to call it quits. I first made contact with Kyle Nagy from the sales department. Kyle was very prompt in responding and following up to my inquiries. Knowing exactly what I wanted, I made numerous requests and inquiries that most salespeople would have thought of as burdensome. Kyle always delivered and maintained his professionalism even in the most heated of discussions. When I returned to close the deal I noted that even Ziegler’s shuttle driver was a class act who shared a wealth of stories, pictures, and knowledge about cars. The *only* complaint I would have is that I was not informed that BMW ConnectedDrive would be discontinued on my car only a couple of months after my purchase. This rendered most of the safety features useless and absolutely would have been nice to know beforehand. Aside from that, I would recommend this dealership based on their promptness, professionalism, and inspiring inventory.

It’s PERFECTION! It a very smooth ride and handles effortlessly. I’m spoiled for life. It’s such a pleasure to drive. I now like drive. It’s such a spacious vehicle inside even the passengers love the space.

I like the interaction with everyone I came in contact with at this dealership... My 2004, 530 has over 200,000 miles and runs great... It's time for an upgrade:) This is the place I will shop for that newer vehicle as I have to stay with BMW:)

James was wonderful! Everyone was very courteous and made sure that I was taken care of in a timely manner. The only thing that I would comment negatively is that I dropped my car off at 7:45 am and it was ready for pick up till after 5:30.

I am satisfied with this vehicle. It meets all my need..The size is larger than my previous 2006 bmw 525..I am happy with this purchase.

Unfortunately I had a flat tire nearby at 7:45 pm. Fortunately BMW of Orland Park was very accommodating providing a loaner so I could get home. My tire was replaced quickly the next day. Jason in service was terrific.

My car over heated and I had to have it towed to your facility. It was towed in the early evening and I needed a car to get home and have for the day while mine was being worked on. They didn't have any loaners at the time, so my husband talked to one of the salesmen about taking a test drive on a X5 ( a long term test drive!) for the time that my car was being worked on. We had the pleasure of dealing with Gus Gertos and he showed us some of the features of the X5 and let us take it home! It was not only very nice of him to let us do that, but to take the time with us that evening. I can honestly say that he was one of, if not the BEST sales person that we have ever dealt with and if we decide to go with the X5 it will definitely be with him!! Was also very happy with John K. in the service department. Thanks guys!

I've been to this dealership numerous time as I favor going to them versus visiting the dealerships in Chicago. The service I received from James was top notch. He definitely over delivers and my car was ready ahead of schedule. He is very personable and knows what he is talking about. The facility itself is gorgeous and clean and the shuttle service dropped us off at a breakfast spot and came right back and picked us up. They even called to let us know their arrival time. The drivers were professional and the vehicles were in immaculate condition. Definitely will be requesting James again the next time I need some service done to my vehicle. Ask for James you won't regret it! ;)

This car serves all my wants and needs in an suv. Fun to drive, stylish, plenty of horsepower and great fuel economy. It's so light and responsive at the wheel. It handles like a sports car, but has the fuel efficiency of a Honda Civic. The electric battery comes in handy driving in town or stuck in bumper to bumper traffic. Very comfortable ride. My family love this car. I would recommend a test drive to really appreciate this car.

I was absolutely amazed at the level of professionalism. I this was my first time and I am letting everyone know how excellent the service wad.

Service advisor and support team were excellent, Call was repairs as requested, cost was as expected. Also spoke with Guy from sales while on location and he was very accommodating. Thank you

From switching over from a Mercedes amg to this... words can not describe how happy I am! I can’t find not one thing wrong with this car! So happy with my choice. The power and reaction is amazing!

Great dealership and excellent staff. I especially would like to thank Jason for keeping me updated as my car war being serviced. I really appreciate the extra care and recommendations he provided.

James and Latoya are the absolute best when it comes to sharing information and providing customer service. Thank You both