BMW for Sale in Santa Rosa, CA

Great service. I would go back and purchase another vehicle. Great finance department. Helped me finance used but new car. Left dealer with vehicle that evening.

Everyone was very serviceable oriented, we loved that! They bent over backward to help us make the purchase smooth. They even provided lunch, delicious tacos. Happy customer!!

Wonderful experience! They took time to go through some things on the car that i wasn't aware of.

Ruby worked with me to resolve the problems the BMW was having. A real pleasure to work with her.

Love love love working with this group. From discussions via email with Michael to buying my i3 from Adam, who jumped in to show me around when Michael was off. I had a great tutorial on my fabulous new electric BMW with Kai about a month after I purchased the car. It is amazing and so is this great team!

I've had my 2016 BMW 535iX GT since November. I ordered it so I could get the color and options I wanted, and have been very pleased with my experience. Hansel's sales staff took good care of me during this process, which took about three-months. Since taking delivery in November, I have used their service department once, to cure a noisy windshield wiper issue. They accurately diagnosed and fixed this problem under warranty, and while I waited. I also made a recent visit to spend an hour with one of their "BMW experts" to have them show me a few things that I hadn't yet discovered about my new car. Both of these recent visits have been 100% positive, and I can highly recommend Hansel BMW!

Since moving to the area in 2009 I have bought three BMWs at this dealership. They do an outstanding job in both Sales and Service. Service managers are extremely courteous, helpful and well-informed. I highly recommend them.

Kelly Kimberly handled my transaction with speed, accuracy and professionalism. If you are buying a BMW go to Kelly.

Having driven cross country to the Bay Area, we were visiting relatives for the Thanksgiving Holidays and noticed our BMWX5 engine warning light, while we were in Santa Rosa. Concerned, after on-board check did not reveal a problem and facing a 1,300 mile drive home after Thanksgiving, we took the car to Hansel BMW at about 11 AM, on the day before Thanksgiving. Drove right into their immaculate service entrance, were greeted immediately by a service rep who, understanding that we were "on-the-road," took our car in, diagnosed the problem and fixed it within 90 minutes. He was courteous, pleasant and accommodating. That's what I call personal, caring service. My wife and I cannot express how impressed we were with Hansel BMW in Santa Rosa, California!