They listened and delivered in a BIGG way!
October 12, 2018
Our car was totaled in an accident, and the stress of searching for a vehicle with a list of necessary options to accommodate our family of five was getting to me. I went to a few other dealerships in town, but the salesmen were extremely pushy and fake- then Kash walked into my life. Kash was extremely personable, professional, and wasn't pushy or condscending like some sales people we dealt with at other dealerships. He spoke to me like a friend having a casual conversation. He listened to me and asked me questions about what I was looking for in a vehicle and why. A few days later, he delivered in a big way. The car he selected for me to test drive checked off all the boxes for our family- and then some! I fell in love with it instantly- and he knew it. The other sales professionals at Biggs were extremely friendly and even offered my four year old daughter (who clearly didn't share her Mom's enthusiasm for buying a car- thanks Ms. Ruth!) a Biggs coloring book and crayons to keep her entertained. Scott, my finance professional, was amazing and got my paperwork done in minutes. Even the techs who detailed my car before I drove home in it were friendly and shot me a thumbs up as I departed the lot with a huge grin on my face. The manager, Rick, is a talented, experienced professional and an asset to the community. I truly could not be happier with my experience in its entirety. I never fancied myself a GMC/Cadillac/Buick kind of girl, but the luxury that comes with their lineup is second to none. I will most definitely purchase another vehicle from Kash and Biggs within the next couple years, and truly appreciate all they did to make my experience an outstanding one.