Attentiveness of the sales agent, and his knowledge of the vehicle. Sensitivity of the sales agent to the needs of the customer. Dedication to his job, specially after we learned that he was at work, on his desk, on his day-off!
Wally Doleh and Adam Salameh were absolutely fantastic to work with. The experience with Rogers Auto Group was the best car experience I have had in all my years of car buying. The transparancy and constant communication of the team was outstanding and I will definitely be recommending this dealership to friends/family as well as become a repeat customer if/when the time comes. Thank you for making this an easy and pleasant process.
Always hated to enter a new car showroom because everything was so confusing. But my experience at Ettleson was was so easy as everything was explained by a salesperson without pressure. Joe Kendall made it easy to understand the models and features available.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
Do yourself a favor and visit this dealer. I came in expecting the worst,
and left with a very nice 2014 Lacrosse. Scott Ognar did a great job getting the deal done,and everyone else was very nice also. I will not hesitate to go there in the future.
In the passed I always brought my car in for service and I have been totally. However, this one particular time which has been recently I have some concerns about my repair in which I do believe I will have to take my car back to the dealership to rectify an issue in which I thought as a loyal customer my service would have been much better.
Good experience all employees were pleasant and professional. the waiting facility was comfortable, enjoyed the coffee
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