I really like this dealership from the friendly no pressure salesman to the service dept. that bends over backward to explain whatever service I am getting and keep me up to date when they will be finished. They also wash and vacuum the vehicle for me.
Love my new Buick
by lee51 from PHILADELPHIA
November 6, 2018
This new SUV is amazing. I had my KIA sportage 2000 for 18 years and love it. I did not want to trade it in until I test drove the Buick. I love this SUV, it drives nice, looks nice, and it was the right size for me to make the decision to get a new car!
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
It is worth its weight in gold.
by Nancy B from Syracuse,NY
January 5, 2019
This car is great on gas interior is nice could be a little more classy. After all it’s a Buick. This vehicle is great on the road handles very well. I love it..
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
John gave me the best price and best experience I've ever had at a car dealership, he also spent a lot of time explaining features and options. Great experience. Thanks Matt Bowerman
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
Great people and a good price. Have used this dealer for many years. Could not ask for a better experience in leasing a truck and getting it out the door.
worst car in 20 years
by kcp from litchfield, ct
October 24, 2018
This car looks nice from the outside, but in the first 20000 miles it has been in the shop 3 times, not charging, coolant leak, brake shift interlock solenoid failure. It is way under powered, and the engine has a tick in it at 25,000 miles. This car is a piece of ....
Z was my contact. He has been with the company from the start and is a low key no nonsense attentive business partner. I bought from out of state and he assisted in all the aspects needed to make this a smooth and mutually beneficial purchase. You are in good hands with Z.
So far, so good.
by Sassy_Shirl from Highland, IL
July 12, 2018
This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
Easy going commuter
by wren307 from Holland, Michigan
November 29, 2018
I chose this vehicle for its AWD and height, but it doesn't feel like it's too big of an SUV to be clunky. I enjoy driving it and especially like the great gas mileage.
Great customer service and support. Our salesman was absolutely great! He listened and followed through before, during and after the purchase of our new car...
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
Jim was wonderful I had several options on where to buy a new car. Jim really made me feel comfortable and I was very happy.
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
This was my wife and I’s third new car experience with DUNN CHEVROLET in Oregon Ohio . We have been blessed to have been affiliated with Mr Jim Velliquette. Three times we have purchased new cars from Jim and three times he has been exceptional to work with always the consummate professional. We have had service done to our vehicles and we’ve ALWAYS been treated like royalty Phil Roach is exceptional. Even Janet Szyperski Dunn’s cashier is as pleasant and accommodating as they come. Unfortunately our 2015 Impala LTZ was in a collision we had it towed to Dunn’s Body Shop and between Stacy Ott the Collision Manager & Libby Mottmiler they completely handled our car repair and delivered back to us a beautifully perfect BLACK car. Their workmanship is unequalled.
But back to Jim Velliquette if your looking for honesty, dependability and a great moral compass in a salesman look no further. Jim will not disappoint you. Give Jim a call today to experience the way car buying should be. 419-693-3000
No I’m not related to either Jim or anybody at DUNN I’m just a very happy and very well treated customer just like you will be.
by Ttaylor from Saginaw MI
January 6, 2019
This vehicle is the perfect size for my shrinking family and it is great on gas since I travel an hour each way for work.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
Classy look Leather Group
September 30, 2018
So far love my like new 2015 ! I went from a V6 Ford Escape to the Buick Encore and it has a lot more power than I thought it would. Little worried with sun roof leaking in car wash .
I wish I would have saved myself the time and came here first. Jim V. was extremely easy to work with. Jim worked within my budget and came up with a list of trucks for me to test drive. Within no time I was driving my dream truck home. Couldn't ask for a more positive experience.
Very comfortable to drive
by Rickmonsallo from North Myrtle Beach
July 1, 2018
Got a great price on a Buick Encore and so far everything has been great. The ride is very smooth and it fits my family of four perfectly. The infotainment system has been excellent and the WiFi has brought fortnite into the car so the kids are happy.
Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
by Poohbear6 from Dundee ill
July 1, 2018
Its nice only had it two days so need more time but love it far. The color is great black on black the headlights i think are sexy like my eyes.it 8s very comfortable as well.
So I thought that this experience was going to be long, confusing and tedious but it was just the opposite. Grant Misson and the sales staff were nothing but friendly and straightforward. I had a very pleasant experience and walked away with the car I wanted at the price I could work with..
by Cherokeechar from Pahrump, NV
June 29, 2018
Met all my needs, rides smooth, gets great gas mileage, Love the color of both interior and exterior. Went on a trip and it held all we needed for 3 adults and a baby very comfortably.
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
by suv driver from detroit mi
January 5, 2019
Beautiful interior with all the bells and whistle's. This car is at a whole other level than what I was driving. I look forward to driving every day.
Returned to Dunn Chevy after purchasing a Cruze there in 2012. Appreciate the no pressure buying process and their willingness to go the extra mile.
by Debib66 from DeKalb, IL
December 13, 2018
Great car so far, I thought it was for older people but more of a younger vibe to me. Rides great, no outside road noise, comfy and love the handling.
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