In and out in less than 30 minuets. Staff was super friendly and helpful. If there was more discount coupons available will be awesome to have.
Most comfortable car I have owned.
by Simpson from Napa, CA
December 6, 2018
The reason for purchasing this car was it is high up like an SUV but smaller and more fuel efficient. I feel safer driving on the freeway every day. It runs very smoothly and the soundproofing inside the car makes for a very quiet and peaceful drive and it has a great sound system. It also has enough room in the back for transporting equipment. I am very pleased with it.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Just Purchased, so far great small sub.
by Shepherd Gal from Allentown, Pa
November 25, 2018
Meets my needs and can carry 2 German Shepherds. Handles very well. Good gas mileage so far. Love this vehicle! Got me home in the first snow storm.
Very good all around service, and pricing. Spent little time doing all the paper work and negotiating.
A great little subcompact SUV
by Larry's Buick from Gaithersburg, MD (suburb of Wash., DC)
November 18, 2018
This is the first Buick I've ever owned -- the 2017 Encore had a bit of a refresh in styling from the year before, both in its exterior and interior -- best was the interior refresh. The touch screen is now integrated into the dash -- no "stand up" screen as before. I have the next to highest trim level, the Essence -- dual zone HVAC controls for the front seat passenger and driver, and leather interior. Great gas mileage -- the turbo charged four cylinder does a good job -- a bit louder engine sounds than a six cylinder. Overall, a great little car.
The folks at Subaru of Little Rock bend over backwards to take care of me. I got a great deal on a new Subaru, I get a courtesy car if work is going to take awhile, and I get treated like I'm their Mom. Best car ever + most competent and nicest people ever.
Love my Buick Encore
by Rtrent from Alliance, Ohio
October 31, 2018
This car is awesome on gas mileage. When I bought it it had 43,000 miles on it I've had it for a year and it now has 50,000 miles in it runs great just perfect for me!!
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
Nice Car, But...
by David from Lancaster, PA
November 9, 2018
Overall, my Buick encore all wheel drive is a nice ride. However, my general experience with the auto stop technology is not good. Within two years, the auto stop feature caused my brand new battery to die, leaving me stranded On a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop. Hey on a major roadway in the middle of rush hour. My personal opinion is that the auto stop feature is pointless and I will never buy another car with auto stop.
Went to the dealership to test-drive a used vehicle. Salesperson was pleasant and helpful, but the car was overpriced. It smelled strongly of cigarette smoke, and the front light lenses were very cloudy, both reflecting inadequate detailing. I told the salesperson about my concerns and suggested those two issues might be remedied, especially for the high price on the vehicle. Also suggested that I was open to negotiating the price if the dealer didn't want to address those issues. No response.
So far, so good.
by Sassy_Shirl from Highland, IL
July 12, 2018
This is the first SUV I've owned and I love it! The smaller size makes it easy for me to zip in and out of parking spaces and it is easy to handle. I've taken it on road trips and it performed very well.
This dealership is the best! The sales people are knowledgeable and will go out of their way to see that your needs are met. There is no pressure. They will do whatever it takes to see that you are given the best deal possible and are there even after the sale. Everyone is so friendly. You will be happy to deal with this dealership.
Back To Buick
by CarolRich from Woodstock GA
November 4, 2018
Our Encore has all the features we were looking for in a (newer) car and we are pleased with the way it performs after 4 months of driving it. We are very comfortable with the extended "Certified" warranty and service package offered to us and trust this is the beginning to a long term relationship with GM and Buick that we will be happy with.
Had bought a 2017 Chevy Camaro Convertible back in May, 2018 and had a terrible experience. Needed service on the convertible top and Scott Williams went over and above to make sure it got fixed. He changed my outlook on this dealership for the better. Can't say enough thanks!
Rebuilt engine and new brakes required 11,000 mile
by Colleen from Lake Oswego
September 11, 2018
Gravely disappointed in the Buick Encore. In for repairs twice in the last month. First time rebuilt engine and replaced rear brakes, two weeks later, replaced rear brakes again. Went back to the dealership and he priced the buy back at 50 cents on the dollar. This for a year old car with less than 12,000 miles. Bad deal.
I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
GREY 2016 HER NAME IS "TOO CUTE" SO NICE ALL OVER
by TOO CUTE from MT.GILEAD, OHIO
September 21, 2018
EASY TO HANDLE MAKES A NICE APPEARANCE MANY COMPLIMENTS
NICE TO DRIVE AND HANDLE GOOD MILEAGE FOR A SUV NOT TOO
SMALL NOT TOO BIG - JUST RIGHT
Todd James made my car buying experience the best ever! He was nice, courteous and explained to me every step of the way! He did not stop til he had the best price at the best rate, he made me feel that he under stood my need and did not stop till I was satisfied! I would recommend this location to everyone! Customer service is great no pressure and selection is great! Ask for Todd James he will take care of you!
Best value car for price
by Pepa Dan from Lithia,Fl
November 24, 2018
Exceeded all my needs and expectations.This is my second lease of the Encore and I will likely get a third when my lease is up.
Jason was great in selling me a truck he went out of his way to put me in it he is very professional at his job I knew after talking to him on the phone this was the place to buy even though it was a 140 miles to drive after meeting with him I drive as far as I need to to buy again thxs Jason D.Arnold El Dorado Ar
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
Best value car in its class, lots of storage, great mileage, some weird interior styling choices but feels nice overall. Definitely the best small SUV on the market you can get barely used under 20k right now.
Bought a car here from David and Joe, they are awesome to work with and I got a good deal on a nice car.
Beautiful but no power.
by Hhclonde from Green Valley Lake Ca.
August 14, 2018
Its a stunning crossover but has no power uphill. The air has to be turned off to get it to do anything. Nothing like my v8.
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