Best place to buy a vehicle! I've never had a dealership go above and beyond like Stoltz Motors does. They came and picked us at the airport after their business hours. They were very knowledgeable and pleasant to work with. Our truck was described to us in detail and they sent a live video with a walk around as well as start up. Thank you Stoltz Motors!!
I recently started the process of car shopping, which can be a bit overwhelming at first. After talking to a few different sales reps, I found myself more discouraged, until I spoke with Tim. He was patient with my questions, took his time in going through their inventory to find cars within my budget, that also had all the bells and whistles I had wanted. Tim was very kind and made me feel like I was more than a commission check to him. I look forward to stopping in soon!!
How refreshing to be treated with sincere respect. I've had experiences at other dealerships of being treated as though I had little knowledge of autos and needed to be told what I should purchase. Not West Point! From the very first email and prompt follow up phone call, to the actual purchase process, Jason and Erik were both professional, friendly and willing to listen. The buying experience was pain free and quick.Very fair price on my trade-in AND my new vehicle! Added bonus: these people really seem to care about and be invested in their community. I'm sure this contributes to their ethic to go the extra mile. I am very impressed and couldn't be happier with the place, the process, and my purchase.
I bought a 2009 Tribeca from the dealership. The price was very fair, I didn't have to haggle at all. There were some issues with the interior of the car and they fixed everything before I came to pick up the car. The buying process was very simple. All the employees were very friendly and made things very easy. I worked with Mitch and he was great! He checked on me the day before I came to pick up the car to see if I needed a ride from the train station, then called a week later to make sure the car was doing well for me. I would definitely recommend this dealership.
They were very helpful and friendly. The manager had great communication and was flexible with time for me to get there from Minneapolis. The vehicle was reasonably priced for the quality. I would definitely send my friends and family here.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 0, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
We are very pleased with our experience at Lake Chevy in Devils Lake. Bill Heisler and Joe Lamb were so great to work with and made the process completely painless. Joe did an excellent job explaining the ins and outs of our new vehicle and Bill helped make the paperwork process a piece of cake. They were both willing to go above and beyond for anything that we needed during the process. Thank you Lake Chevy, we are thoroughly enjoying our vehicle!
We are repeat customers for a reason! They have taken excellent care of us each time we’ve come to purchase a vehicle. The staff is knowledgeable and extremely professional. The vehicles are excellent, and have lasted us a long time. They go the extra mile to make sure we are taken care of!
They helped me get into my first car!! And I love it!!! I was having a hard time finding a dealer that was honest and that was going to give me a good deal, until i found them. Jeremy the salesman helped me through the entire process and made everything enjoyable and easy. He was very friendly and helpful! What a great atmosphere for buying my first car! I definitely will be getting a car from them again in the future! If you are looking for an honest, reliable dealer, I would recommend them to anyone! Thank you for the overall great buying experience!
Contacted dealership via website email to ask a question. Never did get contacted nor my questioned answered. Question was about the availability of a vehicle and a trade-in.
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