I had been searching for my dream vehicle for a few months. Working with Coad and Doug made the process quick and easy! I was able to find the vehicle that met every detail on my wish list and I'm so happy with my purchase! My family has worked with Coad and Doug on multiple trade-ins and will continue to do so because of the great service we've received.
Do the job
October 31, 2018
Working pretty good for my wife. She has been asking for a Buick and now she has what she wanted. I am quite impressed with the luxury
EXCELLENT SERVICE! Purchased a used car for my daughter and salesman Jon Gary was extremely kind. He let me have a mechanic check out the car and also gave me a great deal with no haggling! Thanks Jon. You made a 2 hour journey worth my while! And the financial service was very helpful as well. I did not want a cosigner but due to my proportion of balance on current credit this was a difficult request, but they made it happen. THANK YOU! PLEASE BY ALL MEANS SEE THESE GUYS IF YOU ARE LOOKING FOR A CAR! I HIGHLY RECOMMEND THEM!
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
Service was Fantastic! and Super Fast..The 3 Men who assisted us was so very nice and Polite..Unfortunately the Female at the Middle Desk wasn't friendly and must have been having a Bad Day..She ignored our Presents and When she finally spoke she actually Yelled to us to asked Our Names,No Noise was in Area..Snotty.Almost walked out! But the Heroes came up and Saved the day..Kim was one of them..He is a Guy.
by Tvashane from Albany, Ga
December 16, 2018
Clean and comfortable. It is a nice car to drive in town and on the highway. The radio sounds real good. And, the CD player works fine. The air conditioner and heater work well, also.
Great customer service after the sale! We would buy another vehicle here!
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
Awesome experience. The sales process was great. Had added options added to car and the service department was excellent. Also, had a minor fender bender. The body shop experience was smooth and fast. This is an excellent dealership.
Most definitely love it.
by Carla from Warsaw,IN
December 2, 2018
This car meets my needs and is very comfortable. Handles fantastic and rides great too. I couldnt be any happier than i am with this car.
I did my homework online and my salesman, Gary Griffin, was great to work with. I got a great deal, the exact truck I wanted, and the process was flawless. I will happily recommend Ford Groves and Joe to anyone I can.
All the bells and whistles
by AnneG from Elizabethtown PA
November 9, 2018
I wish the wheel base were not quite so narrow. It makes for a jolting ride sometimes. But I do enjoy the bells and whistles!
My trade-in was appraised by book instead of condition and appearace. Price of car increased from time of phone call for information until viewing car. Mistakes were made on paperwork causing delays in registering car.
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
Found a really nice looking car on their site but the communication wasn't great trying to find out information about it. I wanted to find out about the details of buying a car that was rebuilt but never did hear back from them.
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
I give Lutesville Ford my highest recommendation possible. I've purchased many vehicles from private sellers as well as dealerships in the past; Their whole staff/facility/experience at this dealership is top notch. I live in Minneapolis, MN and flew down to the Cape Girardeau airport to look at the truck I had my eye on. (I ultimately purchased it from them) The dealership is located roughly 30 minutes away from the airport and they were more than willing to send a courtesy car to pick me up so I didn't have to take a cab. I'm a mechanic myself, and was very happy to see that this truck was not falsely advertised online, and actually exceeded my expectations upon inspection. (Which was a good thing considering I drove the truck 10.5 hours after buying it back to Minnesota with no issues whatsoever) The whole staff was friendly (not the "fake friendly" that some dealers show to make a sale). These people I truly felt were genuine and run a fantastic operation. Everyone from the courtesy car driver, to the salesman, to the gal in financing, and the folks at the front desk made me feel like a friend of theirs, and a customer that matters. Even though they're almost 11 hours away from me, if the need arises for another vehicle, I won't hesitate to make the extra effort to come see them again. I heard their dealership has been in business for over 80 years... They're obviously doing something right here. Thanks again for making the trip worthwhile -Mike Purchased the Blue 2004 Super Cab F150
Extremly reliable many still on the road
by Dnkin from Wakefield RI
June 30, 2017
Needs more power 0-60 otherwise a great car very comfortable huge leg room !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The car provides smooth acceleration and precise response. The interior is comfortable and provides sufficient leg room in the front and back even for tall passengers.
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