Used Buick for Sale in Elizabethtown, KY

To the General Manager of this establishment I would like to express my profound thanks and appreciation of your service staff.It is also needs to be pointed out that your technician Steve was the most important factor for this glowing review.I was on my from Ontario to Mexico(I hate cold)when the Silverado acted wonkey.Your man went out of his way to fix the truck outside so i did not need to remove my trailer/camper duo(HUGE job)It was also so appreciated that i was able to be seen within the hour due to your great service peoples concern after on star got me in touch with them. So appreciated...can't thank you enough...give them all a raise!! Yours most sincerely Richard Bryant

This car has more leg room than I have had before. The ride is very smooth and has plenty of pick up and go. Very classy vehicle, good mpg as well. Turbo is a plus.

I would highly recommend Herb Jones. Milka Pomey was my sales consultant. She went the extra mile with us. We were looking for a vehicle for my 19 yr old grandson. She found us something with the right price and the right size. Thanks again Milka/Herb Jones for your services. I will be back to purchase me a vehicle.

I drove the Buick Encore Essence 2017 with sun roof during a 10 day stay in Arizona for vacation. I originally rented a Nissan sedan but they were out so I took 'the blue SUV'. I was 5 miles north on route 17 when I noticed how quiet the ride was. Then a text came over the Android Auto, which I didn't realized I hooked up by connecting the USB cable to the charger. I found the interior to be very intuitive. The long ride from Phoenix to Sedona was very enjoyable the heated steering wheel and seats plus motorized drivers seat. The pick up climbing the mountain grades was easy as was passing trucks and cars. It doesn't have crazy horse power by any means by it performed fine. The keyless entry and start were great since I was always carrying backpack and gear, no fumbling for the keys. Then I drove back down to Phoenix for 5 days and it handled the off dirt roads to the trail head fine. I came home and 2 weeks later I traded in my loyal Subaru Impreza wagon that I had for 6 years. I enjoyed the Impreza but it has a CVT trans and I wanted to drive a traditions auto trans. The Encore has 25 MPG +/- and I'm ok with that. I purchased the AWD as I live in Massachusetts and NO... FWD with snow tires IS NOT the same thing. So test driving a car for 10 days informed my of how the car runs on average and when snow came in January the Encore handled great with the AWD. Four months owning my Buick Encore Essence now and very happy. It is small on the inside, about the same cubic storage dimensions as a Subaru Impreza Wagon but the off ground height is also what I wanted in my next car. It has great head room, leg room and the leather seats are ALL leather and stitched great, not pleather or 'leather trimmed'. Back seats can squeeze 3 adults but 2 adults for comfort, same beautiful leather seats in back. Soft touch materials, nice dash, nothing flashy but more classic and understated. I added OEM chrome side body molding and chrome wind deflector as well as custom rain guards. Now my car is my own. The aluminum painted grey wheels are awesome too. Very happy!

Had my oil changed and tires rotated and had a check engine light on. I received excellent and timely service. It turned out that my check engine light was from my loose gas cap. They were so patient explaining things to me. Walked me to the check out counter to be sure I was taken care of quickly. Their waiting area was top notch, comfortable, clean!

This car meets all my needs! Roomy, holds lots of cargo and has a great and comfy ride! Love this car so much, I will be buying my 3rd Encore in 2020!

Completely satisfied from the the first contact till the deal was completed.

Comfortably seats 7, rides great, met all of my family needs. Purchased with low miles, and never had issues outside of routine maintenance. Highly recommend.

WONDERFUL EXPERIENCE! It took only 4 days from the time I began looking on HCH website until I drove my be-autiful Honda Civic home tonight! I could not be happier with my experience. Shawn was my first contact via the web-site...I went on Monday * started talking to Mike Basham. who greeted me & asked if I needed him to call for someone whom I'd been talking to... I told him I had used the auto email on the web-site & Shawn had welcomed me to contact them. Michael came back out after checking with Shawn & said Shawn was the Certified (& I'm not sure if he said assistant manager or manager but they agreed it was fine for Michael to help me. Bless his heart Michael was not pushy AT ALL, so what I fear when I shop. :-( I told him which car I had in mind & with in 15 minutes we were going for a test drive. I never felt pressured at all. I traded in my1999 Honda Accord EX... YEP I SAID 1999...that car had been so good to me...got a fair trade in for my very low miles...& tonight I have my wonderful Civic in the garage. Thanks Hardin Co. Honda, Michael & John for making my purchase so wonderful! Sincerely, Tammy Parks

I think the engineer was paid to save money on the front seat. Very uncomfortable. My dealer is doing everything they can to make front seat comfortable not GM .

Big M Chevrolet Sales Consultant Tiffany Frizzell earned our business. Although it was a team effort, Tiffany should get 99.9-percent of the credit. What we liked about the deal: first, the quality of the truck; second, the employee pricing; third, the warranty; & lastly, the term (72-months) & the interest rate. Merry Christmas & Happy New Year 2018 Tiffany & the Big M Chevrolet Team from our family to yours.

Roomy, comfortable. Good on gas. Fully loaded. No complaints. Luxury slot of amenities, extras. Only thing missing is an owners manual. R e a l l y

Really enjoy the experience Big M, sets the example for customer service. I was looking for a car for my son he's a student at the University of Louisville. I'm military and getting ready to retire to Huntsville Alabama. Big M, will continue to look and contact me if they find anything in my price range. Thanks Big M

We are so happy with this vehicle. My husband is fourteen inches taller than me, and we can both drive comfortably. The Enclave shifts smoothly and there is plenty of interior room for passengers to ride comfortably as well transporting luggage. It handles well in snow and is very stable on the highway. We wanted a reliable full size SUV that drives great, rides smooth, and fits in the garage. Buick covered all the bases.

I did not purchase a vehicle through this dealer, but I did inquire about one. The sales staff was prompt and courteous in their response. My reason for it buying is because I found another deal which was better.

I love the SUV the only issue is the instrument panel does not light up very well during the day, very difflicult to see especially for a senior., I saw one other review on the same issue of this SUV , took it in to the dealer and there is nothing they can do., has anyone else have this issue with the instrumental panel., Everything is black,

A man by the name of Quentin came out and was so sweet. He asked us what kind of car we was looking for? We told him and he found one and because of his excellent service we was able to pull off in a 2009 Cadillac. I was very pleased and we will return. Thanks again

I enjoyed driving this car. Nice looking car. Can't believe they will stop making it. I would have liked another but had to change. Happy with new lease

Had an overall good experience at this dealership. Sales person was Nick. It was fast and easy, Everyone was respectful and while they wouldn't move on the price of the vehicle I bought, they were willing to give me what I wanted out of my trade in. Would recommend

This car has exceeded all of my dreams for a new car. It is beautiful, quiet, has a comfortable ride and was a good bargain.

Traveled 6 hours from Pittsburgh on faith that this wasn't the same as most dealers. Jeff and his staff treated me like family. Trusted my word on my trade and more than lived up to his. Spoke of the owner and his staff as if he was honored to be there and it reflected in the condition of his dealership and his inventory. Don't hesitate to trust there integrity.

This car met all my needs. AWD, Comfort. easy to get jn and out of, etc. Choose white and very elegant looking. Gas mileage is good for size of car.

Although I have been happy with my experiences with Don Franklin Chevrolet, I am very disappointed in the quality of Chevrolet vehicles. They definitely don't make them like they used to.

This car is above what I wanted. It has a lot of leg room in front. I love the remote entry. I love how cold the air conditioner get.

There service department is stop of the line always had a great experience with them they are very helpful with service and telling u what's needs to be done that's really helpful for a customer

I last owned a 2012 BMW 328i (F30) and this car reminded me a lot of my old BMW. Very happy with the space, acceleration and features. Paid 21k for a car that listed at over 30k - a steal compared to what I paid for my BMW.

I have previously had vehicles repaired at Tony Brown and the staff were always knowledgeable and helpful. I have never been pressured to do more than I wanted or could afford. When I went to look for a "new to me" vehicle I went to more than one dealership and didn't find anything I liked but Dale @ Tony Brown was the only one that didn't pressure me to buy something just to make a sale. A short time later I looked again and only went back to Tony Brown due to their wonderful staff. I again dealt with Dale Moore and again there was no pressure to make a purchase but I did find one I liked. Dale made the purchase easy and quick. The entire staff is friendly and helpful. They have a great selection. I would recommend them to anyone looking to purchase a vehicle whether new or used. I did in fact refer a friend and she has also purchased a vehicle from them. Although they are a local dealer for me I think it would be well worth the drive to purchase a vehicle. When it is time for my next vehicle I will be returning to Tony Brown.

We replaced our 2014 Enclave with a 2019 Enclave. The upgrades fit everything we were looking for. Very satisfied with our choice. Would recommend this dealer

As a man who spends 9 months of the year working road it's nice to find a "out of town dealer" that treats you well. I found myself needing to get a noise diagnosed on my truck and these guys came through and saved the day by gettin me in same day.

Saxon is by far the best salesman I’ve met. He is very friendly and didn’t pressure us at all. If you want a salesman who cares about your family getting the best quality out of a car, HE is your guy!

Highly Recommend this Chevy Dealer, We drove up from Nashville TN and we were not disappointed. Low doc fees and a good price plus a great staff to work with. We will be back the next time we're in the market for a car.

driver seat terrible hard on hips i am thin and still hurts the hard sides to hold up the seat apolstery seat selection is weird

The entire staff from the salesperson (Mel), sales manager, finance manager, service department and parts department were all introduced and were wonderful people. The sale was great, timely and no hassle. Thanks to all at Tony Brown Chevrolet.

Great small SUV with all the latest in technology. I get great gas mileage 38 on the highway and around 32 combined. Has adequate pickup; Buick sales rep told me about Trifecta performance tuning which livened up the vehicle. (optional aftermarket engine trans tuning software)

After having issues with my current vehicle, my husband and I decided to shop for a newer dependable vehicle. We went to Ray's Ford because we wanted to shop local and we love our small town. Charlie Reesor definitely knew exactly what we wanted and put us in a great new car! We are forever thankful to Charlie and the staff at Ray's for helping us with our purchase.

The Buick LaCrosse Premium is quiet, comfortable and luxurious. The Head-up display is excellent and adds a level of safety. I have subsequently purchased another LaCrosse and now have two.

This SUV is exactly what I wanted and it meets everything I need it to. Passenger capacity of seven with plenty of leg room and still plenty of storage in the rear.