I was greeted as soon as I got to the dealer, everyone was very friendly, it was really great customer service. I also got a really good deal on my vehicle. Im very glad I came here. Thank you to everyone who made buying my car a piece of cake.
First time to buy a car by myself and it was a wonderful experience. The salesman was so very kind and knowledgeable. He spent about 3 hours with me teaching me to use all the features. I was expecting to have to spend hours looking at the manual but I was able to get in the car and use it as if I’d owned it for months. I price shopped at many dealerships but never ran across a salesman who was nicer, more considerate, or as easy to talk to as Kevin. He is a real asset to your company. I know some of the dealers I talked with tried to tell me things that weren’t true, and I suspect they thought they were dealing with a gullible female. Kevin treated me with respect and dignity. I would absolutely send anyone to Kevin and your dealership. Thanks for making this an enjoyable experience!
I received great service from Jim Burke Subaru. I went in for a routine oil change on my car but the service adviser A.J. took the time to look at another concern briefly and give me an opinion about the next steps to take. Everyone was very courteous also. I highly recommend Jim Burke Subaru.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true.
Purchased a new GMC Sierra and had an enjoyable experience at Courtesy. I would highly suggest you work with Mike Johnson is sales and/or Richard Gulledge in internet sales. Mike meet me at the door and was quick to help get me the truck that I wanted. Mike is an obvious hard worker and was my advocate throughout the entire process. He is friendly and passionate about what he does. Richard Gulledge helped us out on the pricing of the vehicle. He was up-front and fair, no games. It was clear that the goal at Courtesy was to please the consumer and establish a long-term consumer. That is exactly what they did with me and my wife. If you are in the market, I would highly suggest Courtesy Buick GMC in Trussville.
What a great experience thanks to Ross & Van & Craig we purchased a 2015 G M C 3500 this truck was everything van said in our phone conversation an they made it happen Friday night Thanks ,We were in an back on the road in one an a half hour This is service
by Bob A Satisfied Customer from Irondale, Alabama
June 13, 2016
I am very satisfied with the Service Department at Courtesy Buick GMC. I have dealt with the service representative, Rhonda Justice, who keeps me informed as to the service needed, the progress on the service being performed and any future service needs. The service is usually prompt and very thorough. I highly recommend the service department.
The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
My sales advisor, Bruno Reichert, was great. Extremely professional and knowledgeable. I’ve never had a sales advisor that knows so much about cars, all makes. And he has worked there for a long time. I know he’ll be there whenever I have questions.
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I???ll continue to do business with Premiere.
EAW's comprehensive website made shopping for a vehicle easy from the very beginning. Once I arrived at the dealership, Jason Green made sure the entire process of purchasing a vehicle was seamless. He was thorough, efficient, friendly, and honest. By far the easiest car-buying experience I have ever had. Highly recommend doing business with Jason & EAW!
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