Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
This was our first experience working with Patriot. Started working with Bob Johnson to possibly purchase a Traverse but then decided to replace our 2008 Tahoe with a new Tahoe. Despite all the searching Bob did for us, we couldn’t find exactly what we wanted. So through Bob we ordered a 2018 Tahoe. From start to finish (got the Tahoe yesterday!!!), we worked with Bob for a long time and he was always kind, patient and helpful. Whether we stopped in, called or emailed (and we did all three), he always found time for us and was very responsive. We met other great people at Patriot and the dealership was always immaculate. Great experience, great salesman and we are thrilled with our new Tahoe. We now look forward to trying their service department.
Jay Meany at O'Reily GMC was soooo helpful with helping us select the perfect SUV for us! He was very thorough as he described to us the differences in vehicles we were looking at and helped us zero in in the SUV that fit our needs! Highly recommend Jay and the gang at O'Reily GMC!! We love our new Acadia Denaili!! Thanks so much! Nancy & Rick Holmes Devon, PA
I experienced a little hiccup with this dealership, but it was quicky resolved by Mr. Paul Nogrady. After speaking with Paul about my issue, he assured me that he would "make things right." I must say, Paul didn't make things right, he actually MADE EVERYTHING BETTER! The vehicle that I purchased was BETTER than the one I initially wanted. The experience that I had with him was BETTER than any of my other car buying experiences, and Porsche of the Mainline is BETTER than any other dealership I have dealt with. I cannot express enough gratitude to Paul, Frank, and Taylor. Thanks again for your professionalism.
Dave Crawford didn't pressure me in any way. He let my husband and I take it for a test drive. I fell in love with the car. He worked with us on the price and our trade in. He couldn't have been more friendly or helpful. I will definitely be going back should I need another car.
Jordan was fantastic! He answered all of our questions and let us check out and test drive the car at our own pace, without any pressure. We agreed on a very fair price without hassle. He was available and faxed requested documents without delay, as we worked with our credit union to secure financing. The car was prepared for pick up and looked beautiful, as promised. Mark and Stuart also each did their part with efficiency and expertise. Jordan even reached out a few days later to make sure we were happy with our new purchase. This was the best car buying experience I have ever had and plan to go back to O???Reilly first the next time we are in the market for another vehicle!
My wife and I had a great experience with F.C. Kerbeck when purchasing our new 2017 GMC Acadia. The sales person Greg Henkel was awesome to deal with. He did not pressure us in anyway and that is one thing I respect. The dealership itself was awesome to deal with. My 7 year old daughter was starting to get hungry after being there a few hours and the dealership went and bought us lunch. I would strongly recommend this dealership and sales person to anyone looking to buy a new car. I would give them 10 STARS if I could!!
Thank you for everything!
The Schwartz Family
THE SALESMAN WAS FRIENDLY AND GOT ME APPROVED IMMEDIATLEY AND EVERYTHING WENT SMOOTH FROM THAT POINT FORWARD. NO HASSLE OVER PRICING I TOLD HIM WHAT I HAD TO PUT DOWN AND WHAT I COULD AFFORD TO PAY EACH MONTH AND THAT WAS IT. THEY ARE PROFESSIONAL AND WILLING TO GO THE EXTRA MILE FOR THEIR CUSTOMERS THEY HAVE MY BUSINESS WHEN IAM READY TO BUY ANOTHER SUV.
I truly appreciated the services received and the professionalism in which it was delivered. From the time I arrived until my departure, I felt valued, secured, and appreciated. I love my experience with F.C. Kerbeck. Your service unit is as outstanding as your sales team. I love you all and God bless.
I had stopped in prior to look at a used jeep wrangler, unfortunately that one had sold. I was then contacted a couple months later by Damione that they would be receiving a wrangler as a trade in. He was very accomidating having me come to look at it and answer any questions I had about.
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
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