Joe and Michael were the best and most friendly to work with. I had probably at least a million questions and neither ever made me feel as if I was bothering them. They even stayed open late to do our paperwork so we could get the car on a Friday night.
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
Took my car in for an inspection. Got a free alignment check. Was in and out quickly. My service rep Tommy was great. Kept me informed. Even the service manager Mr. Jenkins met me before I left to ask about my visit. Great Experience
We traveled from Asheville to Hickory to look for a car, and so happy we did. We hate car shopping but this was the best experience. Our salesman, Justin Parker was incredible and he was so helpful and not pushy. We will happily make the trip to Hickory for any further car needs.
Bought a 2018 Equinox LT AWD. Was told it had fog lights ( looked like it did) Only to realize when I needed them later on that they weren’t there.... still waiting for a response from the sales manager And the sales person who sold the car to me. Both tried to tell me at first that the head lights are HID and are replacing fog lights.... I wanted fog lights and i wouldn’t have bought the car without them. I’m very disappointed that the communication (via phone/ text) went just silent without any resolution from either employee of this dealership. I do find this rather unprofessional. I do like the car, but it’s not complete.
From the minute we pulled up and a sales person came out and welcomed us to Everett, we knew we had found the right dealership. They exceeded our expectations on the car package and as I told both the product specialist and the finance manager, it was the dealership that closed the deal for us. Sales, the service area-- the full package. We met everyone including the Body Collision manager. While we live 40 minutes from Everett in Mooresville we'll have our Chevy SS serviced there. Everyone made the process a pleasure.
This was one of the best experiences I have had buying a car. Dillon was able to help me get the exact Escape I had been looking for! The financing guy (I am sorry, his name is Escaping (LOL) me) was great too. I would definitely recommend this dealership and Dillon to anyone looking to get into a new or used vehicle. Thanks again guys!!
I worked with Caleb Hulett in buying a vehicle from Discovery, and wanted to say he and the entire team was great to work with. I can’t thank them enough for their responsiveness and professionalism throughout the buying process. I highly recommend buying from Discovery.
I had a great experience shopping and buying a car from this dealership. Joseph helped me with any questions or concerns. He was never pushy. He went above and beyond. I went to the lot looking for a car they had posted on their website but when I got there, I wasn't impressed with it. I ended up driving several of their other cars and decided on something completely different. The buying process took less than 30 mins. Everyone was super helpful and efficient. I would definitely recommend this business and these employees to anyone looking to buy a car.
The service Dept. are well on their toes,I highly rate them for each & every time I have had my Impala serviced there.Steve, has surely got the best public relations of all ! He makes sure you are happy with this dept. through your visit !
We were shopping for a new truck. We had been to several dealerships. When down to the final numbers they just couldn't budge off their price our trade. Fortunately for us we found a higher end model locally for $12k off msrp and the same for our trade they were giving ys
I recently went to Spruce Pine Chevrolet for an oil change and tire rotation. During the included free vehicle inspection they found a brake problem that I didn't know was there. The service manager explained the problem and gave me a quote for the repair. I agreed and the repair was done at that time as the parts department had the parts in stock. They showed me the old parts so I wouldn't think they were charging me for a repair that wasn't done. Everyone I dealt with was very courteous and professional. I will seriously consider this dealership when I need to trade cars.
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