Matt was very instrumental in my overall experience. He's a highly personable man with extensive knowledge about the products he's selling. He made the whole process easy and it was a pleasure to work with him. I'll be back.
Matt's the nicest person i've ever dealt with at a dealership! He went above and beyond what i asked for. Handy's is lucky to have Matt! Very professional, courteous, knowledgeable and so excited to show me all of my new options in my new Equinox.
My husband and I had been shopping for a truck and a friend told us to head up to Handy because they had an amazing experience with them. Jake Hubbard made us feel comfortable and walked us through all of our options (lease, pre-owned, etc.). He was super helpful with all of our questions and never seemed impatient with us (we're pretty cautious buyers, so had a lot of questions!). It definitely felt like he had our best interests at heart and wanted to get us into the vehicle we actually wanted vs. just pushing us to buy something. Ken in finance was also awesome. Again, super patient and thorough. Throughout the process, we never felt rushed or pressured. Genuinely nice and honest people on the team at Handy. And we're pretty thrilled about our new (to us) truck! Would definitely recommend.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Purchased 7 vehicles from Peter and highly recommend everyone looking to purchase a used vehicle to go see Peter at Payas auto in Williston. He is professional, honest and a pleasure to deal with.
The office area could be more inviting.
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