Used Cadillac Escalade for sale near Franklin Farm, VA

New to the area, I've been there a few times for service on our 2021 Kia Soul. the majority of the people I've dealt with are welcoming and attentive to my needs. I'm not going anywhere else.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

The wait was less than half an hour and the representative Matthew gave us excellent service.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Great experience with Walter. He handled my business very efficiently. I do recommend Walter to anyone.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Got my wrangler from Amir and David. Excellent customer service, they were willing to deliver the car for free. Got a great deal. 2nd car from them and will recommend them to family and friends.

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

CJ NEAL - at the services desk is a big help! Very positive and worked with me for issues and misunderstandings. Great service!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Good cars for good prices love my car i will be back for another car

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Wally and his team was great. The best customer experience I’ve had when buying a car 10/10

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Best dealership ever. I have bought 2 cars from their Fairfax location - their service and cars are the best.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Kevin was absolutely wonderful. From the moment we started communicating when I filled out an online inquiry, until after my purchase everything was seamless. He was able to answer all of my questions and gave me a tutorial on how to use all of the features on my new truck. He took time to make me feel like I was the only customer in the entire dealership. There was no cheesy salesman, high pressure junk. I really do feel he was trying to help me get the best deal and find the perfect truck for me with his valuable knowledge and insight. He kept me up to date on the status of the vehicle I was looking at as it was in transit and when I got there it was washed and ready to go. Thank you so much for making this an absolutely A+++ experience. I live an hour and a half from your dealership and I wish you were closer so I could continue with oil changes there. Well done Country Chevrolet. Very happy customer here!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Liam and jc was amazing. They made chicken salad out of chicken S***. Great communication. They made a deal via email and all i had to do was come in and sign.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Excellent service!! Mamta went above and beyond! She was very knowledgable and helpful! Thank you!

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

My experience has been better than I would have expected from a private used car dealership! Many cars in inventory to choose from. I was able to find my Subaru although older than i personally wanted, but it met my budget perfectly. Amran was my sales representative and he was extremely easy to work with without all the hard selling you typically encounter from any dealership large or small. I will be coming back again in a few months to make another purchase from here for sure!

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

They did great with getting me the vehicle that I wanted. The sales rep did a fantastic job. Bobby Soutter. I told him what I could afford and what my guidelines were to purchasing a new truck and they made sure it happened. They found some wiggle room to make the deal happen.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Drove from Dc got there late Nima Abbasalian was there leaving .Stay behind a help me get the Car I wanted. Dealership is great

The gas mileage is not good. My headlight went bad The mechanic says These cars are bad for the baluster going out. The wheels sounds squeaky.

They offer good Ford F150 4x4 trucks. They offer full details on features. Unfortunately they only offer high mileage vehicles. 124k to 200K (too high). I am only interested in a Ford F150 2002-2003 4x4 with mileage not to exceed 60-80k max. I am a ready buyer with cash. ----- Robert LeBlanc

Everything I asked in a car this car has it. Man I’m still speechless about this car. The interior is amazing the exterior is on point . Just simply amazed on how well the this car was well kept. Thank God for he has blessed me and never failed me!!!

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.