Purchasing a vehicle from 518 Auto was a, dare I say, a stressless experience. Living in NC, I called 518 to inquire additional information about the vehicle I was interested in purchasing. From the first call, I felt oddly comfortable with traveling across state lines to make such purchase. Mark Blumenthal, was available, flexible, and genuine. These qualities were reassuring and contributed significantly in finalizing and making the purchase. I recommend 518 auto sales and Mark Blumenthal to my friends and family.
Nice looking tons of power
by Eugene from Thunder Bay Ontario
November 26, 2018
Noce ride tons of power from the 6.2 liter only a few negatives no working aux jack cant believe in 2007 no bluetooth and the seat in my 2002 Tahoe were 10 times more comfortable but for a really big vehicle it's not to bad on gas handling is not bad and tons and tons of power
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
Beautiful and Spacious
by pmomma2012 from Houston, TX
August 24, 2018
We purchased this SUV because we wanted the extra room with 2 kids in car seats. Love it! Even though it’s 7 years old it drives like a new vehicle. I love the size of the vehicle, and I love how smooth of a ride it is. It doesn’t hurt that it’s gorgeous on the inside and out! I look forward to toting my little ones in this Escalade for years to come.
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
I cannot say enough about the complete Suttle Team from Keith in Sales to Carrie in Finance to Jennifer and Venus in Service and last but not least, Mike in Parts. The entire experience has been great. Everyone made absolutely sure my satisfaction was met and it was on every account. That includes the quality of the vehicle I purchased. So, I have owned my car now for over a month, I live in Suffolk but the 35-mile trek to Suttle Motors is well worth the trip considering the quality of service and the treatment by all I encounter. I have to say this is one of if not the best buying experience I have had and I have had many. I would highly recommend to anyone that the Cadillac line of vehicle are given a look and although I live only 2 miles from a local Cadillac Dealership in Suffolk Virginia, the trip to Suttle is far more worth it all considering. Besides, I hate writing reviews but this one was really easy to lay down. Highly recommend this dealership on all accounts!!!! Joe Frole
Awesome hands down
by Escalade tp from Rochester ny
January 13, 2019
All 8 Escalades I had were awesome I’ve owned other brands from Bently Benz Jeep still
Love my caddies the most listen people all cars companies have service bays less issues with my Escalades rock on
Had a great experience with Suttle . I seen the car that I wanted online . Called a sales representative and was pointed in the right direction. What I like most about my experience , was how quick the process was. Suttle saved a lot of time out of my busy schedule
by Sportsfan from Waukesha, WI
October 22, 2018
Test drove this car and it met all expectations, the new design inside and out is very good. They have added additional leg room for drivers and upgraded many features inside over previous models
Excellent selection and offers. Was looking for a chevy tahoe and or a suburban . Staff was very informitive and professional. Didnt seem sharky like most used dealerships.
Best Car I Ever Owned
by Danial from Ashburn, VA
December 20, 2018
This 2012 Cadillac Escalade Premium 4x4 is a must drive. If you don't own one you really should. I love the power of this Escalade and I love the feel of driving it. Handles very well on highway and turning ration is good.
In my travels, noticed car I was interested in, did my home work, looked them up on-line, I left inquiry, I got a response from the owner(Jeff) and spoke with him with a day. All the Staff was truly interested in helping me meet my needs. Salesman made all phases of the contract and numbers clear and easy to understand, there were no secrets in the paperwork. I understood everything right up front. They were very helpful and had relationships with financing. I had a glitch with credit union, Jeff (the owner) called me and got involved personally to help solve the problem. They took care of all issues, such as Tags , Tax and Title. All in all a very painless negotiation." I WALKED in and DROVE home" GREAT HOME GROWN SMALL BUSINESS
Loved my caddy
by Tiffer from Boston
June 30, 2018
Great car for family of 5. Bucket seats made it super easy for them to get in the 3rd row. Safe car. Had no big issues with it
East Coast Auto is a 5 star dealer in my opinion.We had looked at several used car dealers in the Va Bch area and frankly felt uncomfortable with some of those dealers.
Our experience at ECA was very positive from the beginning to the end of our car purchase process.
Their sales team is professional, friendly and knowledgeable.
I would certainly give them my first preference in looking for a used car and would recommend them to anyone interested.
by Swilliams from Washington
October 13, 2018
I love how it feels when driving and handling. It was a great upgrade for me and I'm very happy with my purchase. I Will look forward to upgrading again in the future with the Escalade.
Very positive experience while buying a car for our daughter. Very helpful, quick and easy. We were able to take the car home that very night.
Most reliable and comfortable car I have owned.
by Barbi from Hudson, NH
September 28, 2018
The ride is fantastic and every comfort you could think of. 2006 and still have it as my daily driver. Over 160,000 and it still drives like a dream. Plenty of room for 6 adults and sports equipment. Back seats come out for more space if needed. Sound system amazing and DVD player a bonus for small children and teenagers.
I never heard back from the dealer, since I inquired about the 2003 white Lexus LX 470.
Bad ballast & Headlight problems
by Peaches from WOODBRIDGE, VA 22191
October 13, 2018
They need to do a recall on this model. A lot of cadillacs I see one side of lights is blown out. I had to repair the lights due to water leaking in on it. At least 5 times at the dealership. Different dealerships from NC, DC, MD, & VA & Philadelphia. Not fuel efficient at all. No bluetooth, a lot of electrical things constantly have to be repaired; lift gate, seat controls, mirrors, the passenger seat never worked, never gets warm when you warm the seats up in the winter. Door handle fell off outside. Interior woodgrain looks cheap & falling apart (new )
by Mr.Steven Keeling and Mrs.Lora Keeling from Norfolk Va 23523
September 13, 2017
My husband and i was in your facility yesterday ..Our salesman Mr.John J Butler was awesome he treated us like family..He was very polite went over everything with us. I truly appreciate that to the up most. It was a very good experience ..He deserve a raise as good as he is..Gonna tell everyone in my church when they get ready to up grade their Cadillac's to go see Mr.John J Butler Jr . at Rick Hendrick Cadillac He is awesome ...God bless and we are so happy with our Cadillac !!
Beautiful Styling, Excellent V-8 & Acres of space
by gshea from Danvers, MA
October 15, 2018
2015 Escalade does it all for families and business owners. Great Comfort, Excellent Reliability and Voluminous cargo area. Looks at home parked in front of the Upscale Steak House or Home Depot! Really does do it all. Couldn't be happier.
Coming to 518 Auto was the best decision I made all year. See Leonard Aube if you want to get your money worth for a vehicle! See Tien Lien to get your finances together. The staff are super friendly and helpful. These guys are great!
Very reliable fun to drive
by D Galbreath from Quinton,Al
August 8, 2018
I love the fact it is rated as one of the safest cars on the road.
very comfortable and a lot of fun to drive
S Stone & Karla were so awesome during the buying process that I almost bought the vehicle sight unseen & I Live 9 Hours Away. Awesome Experience
Luxury Styling For Cheap
by CoreyKeys from Desoto, TX
June 13, 2018
This vehicle is very roomy for an tall person like myself. It has full navigation with front, middle & rear A/C & heat. It also comes with remote start. I love it!
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