We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
Came in with my wife and we were treated with the utmost respect. The staff is very friendly and understanding. If we had any concerns they fixed them for us. Would absolutely recommend elite imports to someone looking for a car!
Latara and Tania!!Thank you Ladies so much. Yah did an Superior, excellent job on getting me in my 2018 Nissan Sentra you Ladies did a Good job @Jeff Wyler Nissan Fairfield Ohio. You Rock. Thank you for your help!!!!
Barry Richardson was our sales rep and he did an outstanding job of speaking to us about the vehicle we were interested in. Barry was very knowledgeable and friendly to us and our needs. He followed up with us on a few things and kept all paperwork in order while we stepped through the purchase of the vehicle. Too many times used car dealers get a bad rap. Our hats go off to Bary for a job well done. We would definitely recommend anyone to purchase from Buckeye Motors in the future!
Thank you Columbia Chevrolet for another great purchase experience. I was looking for a deal on a 2017 Corvette Stingray, and Columbia delivered. Joe Becker, the GSM, worked with me directly and offered a super-competitive price. I had to say yes to the deal. This was the 3rd vehicle I’ve purchased from them and will continue buying from Columbia in the future. They go the extra mile to make sure the customer is happy.
Camargo Cadillac could not have been better. Bill Laker, Grant Joseph and Greg Joseph all did an excellent job and will always be our solution for Cadillacs or any of their brands going forward. D Thompson
by Gary in Mechanicsburg from Mechanicsburg, Ohiio
February 5, 2014
I have bought 2 cars from this dealership within the last year. The sales rep didn't play any of the normal games dealers play when you are buying a car. They went down almost $3000 on the list price on each of the cars we bought. Even though the weather was very cold they took their time to make sure we had the car we wanted that fit our needs and budget. So far I am very pleased with my experience with this company. I will go back again.
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
As far as the sales staff they were top notch couldn't ask for a better experience Darla went way above and beyond get this sale done and I'm here to say I couldn't be made happy with the way she handled our situation kudos to you I would easily suggest someone I know who's in search of a new or used car to check out this dealership
There were certain things I was concerned about with my purchase, but I felt in the long run it could be handled when we got back home. We traveled from Wi. to Ohio for this car, because I wanted one like the one it replaced. Turned out it was an EX model which was an upgrade. Great! My wife was a little leery when there was no mechanic's checklist available, but the only problem was that the radio power knob didn't work so you couldn't shut the radio off. we purchased the car & headed back to Wi. & the day after we returned, the CHECK ENGINE light came on. Took it to our mechanic.. oxygen sensor. OK. All in all it was worth the drive down & we ended up with a decent vehicle.
I have found your service department personnel very competent and helpful, in particular your service manager, Steve Bastian and Eric, who I have worked with nearly exclusively for the years I have been coming to Voss for service and purchasing cars.
Eric was pleasant and efficient in handling my problem. Thanks for the nice loaner car we received. I was grateful to have the extended warranty on the drive train.
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