I went to go check out a car at this dealership the other day and there was nobody to help me out or even greet me. I had a few questions but I figured the business was occupied with bigger and better things to do than help a prospective customer. Oh well :)
financing,buying and delivery thru online communication excellent.when i sign contract and test driving car for the first time from las vegas excellent and this guys can be trusted and easy to deal with.they even pay to transport my dream car for free to las vegas unscratced.highly recommended if you are in the market for clean car.
Just bought a 2006 Nissan 350Z from La Habra Motors.
Spoke with Jimmy & Hazeem. They were both exceptionally friendly and helpful. I got a good deal on my car and am very satisfied. Would definitely recommend checking them out if you're in the market for a car
Juanita was great!!! She was very personable and extremely sweet. The process was very smooth and fast! I’ve already referred three of my friends. I drove from Santa Monica to Santa Ana, and I would do it again!!!! Thank you Juanita!!! I love my Dodge Journey!!!!
Best ever experience yet! My husband and I happened upon OC Autosource on our way out to dinner for my husbands 57th birthday...all the beautiful luxury cars caught his attention. We decided to stop and look around, we were casually greeted by one of the guys, because thats what the atmosphere feels like, like your one of the guys. Tony came and introduced himself, very down to earth and easy going, non pressuring, yet very attentive as he took his time to show us a couple of cars (Bently in comparison to the Ghost). We eventually saw a car we had been wanting for years (2012 CL63 AMG), at the right price with very low milage (awesome deal). I told him I need a little time to make my decision and with no pressure at all he said no problem. Tony held the car for me, which gave me time to do my research.
Whatever we needed Tony took care of it. I was and am still please with my whole process.
I would recommend anyone to shop at OC Autosoure for your next car.
Tony, Louis and the fellas are the Bomb!!
Tony is a nice enough guy. He is personable and polite. But with that said, he can go too "Dealer" on the client when working with someone who is buying a high end exotic. I expect this when buying a Toyota-- Not a high end Italian sports car.
I bought my Ferrari long distance and was not able to see the car personally. He was not forthright in disclosing all the issues I asked about. While the car was mechanically as represented and arrived complete with all amenities (tool kit, cover, etc.) he certainly took the opportunity to "fudge" on the cosmetic issues.
As he is a Dealer in the business I am confident that he was well aware of the cosmetic issues the car had. But instead of being forthcoming about them he only admitted to them when I pointed them out (through photographs) and then tried to considerably downplay my concerns and gloss over issues I questioned him on.
Once the car was delivered to me I discovered an interior issue as well as other issues the rest of which I was willing to forego. I spoke to Tony and he said he would pay to correct the interior issue saying "I want you to be happy with the car". But once an estimate was obtained, he did not send compensation to correct the issue. Very disappointing. Again not what you expect from a Dealer selling you a Ferrari.
I won't go so far as to say "buyer beware". Yet, I would not recommend buying a car from this Dealer long distance unless you can personally inspect the car before purchase. Once the car arrives at your door in another state the deal is done. It quickly became apparent that whatever needed to be corrected was going to be on me. I would have appreciated a more honest, forthright disclosure on issues I am confident this Dealer knew about.
by Richard L Webb Jr from Rancho Santa Margaita, California
January 6, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
I purchased a 2007 Toyota 4Runner and the truck was in terrific shape. Mario, the salesman, helped me through the entire process. My credit was less than perfect, but Edmund helped me get a low monthly payment, with a low down payment. Thanks Mario and Edmund for all your help. If your looking to purchase a used vehicle, I highly recommend Best Buy Quality Cars!
I found and purchased a white 2008 Lexus IS250 at La Puente Motors. I appreciated that there were no pushy salespeople and the car buying experience was rather easy. However, after leaving the lot, I immediately got nervous when, on the way home, a car tire pressure light came on. Then, when I got home and discovered that the navigation system touch screen didn’t work. Since the car was purchased with an “as-is” warranty, I felt cheated and thought I would have to live with the consequences. But I decided to contact La Puente anyway to complain. To my surprise they agreed to work with me and repair the navigation system screen at no charge. I was really impressed with the good customer service and effort to go the extra mile for a customer. I’m loving my new vehicle.
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