Used Cadillac Escalade ESV for sale near Trout Valley, IL

I drove away from Motor Werks Cadillac last week in my new Lyriq. Aside from being thrilled and blown away by this car (my first Cadillac) my sales associate Kevin Bennett was a total rock star. Not only was he extremely knowledgeable about the car and its features, he worked hard on my behalf to get me a great price, taking advantage of incentives I would never have know about. Kevin was honest and earned my trust right away by letting me take a test drive car home over a weekend. Thank you, Kevin, for your help, support and professionalism while making my new car purchasing experience terrific!!

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Great experience with this dealership and staff, good communications, got the truck I wanted, Thank you

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Robert was a great person to buy a car from he took his time to explain everything about the car that was great to have sales man who knows cars thank you Robert

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

Inquired when I located the car online. They responded in a timely manner and we set up an appt. Staff was very friendly. Price point and negotiations were very fair. No pressure sales. They handled all the paperwork, licensing and registration. The entire process was very easy.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Autos of Chicago provided excellent customer service from start to finish. The staff listened carefully to what I was looking for and showed me several great options. They were honest, patient, and never made me feel pressured. The car was in excellent shape and priced fairly. The paperwork was handled efficiently, making the entire experience stress-free. I highly recommend Autos of Chicago to anyone.

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

Had a wonderful experience buying by 2016 Mercedes AMG G63 from Chicago Motor Cars. Seraj “Raj”Abughoush was an amazing sales representative and cares for me start to finish. I was an out of town purchase and Raj walked the car with me twice, did a road test and even fixed an issue he saw with the windshield during our drive together. His manager was very great with his customer service and I will definitely be back to buy another car with Raj and the whole team at Chicago Motor Cars. Was an amazing experience!

Very easy to work with. They let me do any checks I wanted, and I did a lot. No surprises and the car was excellent. Very quick buying process and no hassles at all. Definitively recommend this place. Just with I had more time to look at all the truly amazing cars. It would have taken all day!

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Very honest and helpful in the process,cannot reccomend them enough. They took care of every aspect of the deal and made sure there were no issues with the vehicle. Highly reccomend.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

James, Jacob and Michelle all did a great job. They kept me informed on the progress of the order and worked with my schedule to arrange the actual purchase and pickup. James was very thorough in explaining the vehicle features and getting me out the door in a timely manner. Received a fair price for my trade-in without having to haggle on price (I had an offer from CarMax and stats from NADA, KBB, etc. so I knew what it was worth). Would buy from them again without hesitation.

This car has more room front and rear, good car don't have any problem, people love my car and it is need and clean, Air bags very good

I'm so thankful to have worked with Timothy Maloney. He was super friendly and knowledgeable. He really took the time to understand what I was looking for and helped my find the car that I absolutely love!

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

We’ve been going to AH Ford for years and multiple cars. The sales and service teams are exceptional. The new truck service center has been great for my F150 scheduled services.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Good dealership with much inventory. And the salesman was very helpful. He helped me finding exactly the car that I wanted. The salesman is named Ivalin Nikolov.

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!