The customer service with Tirk was great. I came in just to get an idea of what I wanted. He was not pushy in any way. He just answered my questions and allowed me to test the cars I was interested in. The buying process was simple and not stressful.
Shopping for cars is not my favorite thing to do. In fact, I would rather go to the dentist. In spite of this we had a great shopping experience with Chris Wenzler. He was professional, respectful and made the process truly enjoyable. Highly recommended!!!
Tom was a pleasant salesman, No presure.. He answered questions. Also, he stayed past store hours to complete sale. So I could receive my Nissan Rogue that* night. Great service! And I Iove my vehicle. Will recommend you to others.
After dealing with large dealerships and having terrible experiences, I was lucky to find HG Motorcar. No pressure sales, laid back salesmen, fair pricing and fantastic service. I had an issue with my vehicle and they bent over backwards to make it right. I couldn’t be happier with my experience. And I love my new car!
This is my 3rd car I bought from Rocky Ridge Auto and I never been disappointed about the quality of car they have. Is one of the best used cars dealers in the area to buy your next car!!! Customer Service is great, from the Owner to each employee. I always deal with Travis and he always do the best and go the extra mile to make sure I'm happy with my new car purchase. Thanks Travis you are the best!!! The repair shop is the same, always great job and quality of work!!! I will go there with my eyes close for any service, from an oil change to a repair. Great Job guys!!! Keep the great work!!!
This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. It felt like we were dealing with the family-run businesses of yore when people still cared about their neighbors. We know we weren't their biggest sale, but we never felt lesser because of it. It really says something when an owner takes the time to introduce himself to his customers. It's a level of class that you don't often find anymore. Marc was our salesperson (wonderful), Glenn was there for the paperwork, and Allen gave us gifts of immeasurable value! Not only is this this my favorite car ever, we have found a dealership for life. Thank you all!
Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service!
I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat was knowledgeable, informative and had a sincere interest in making me happy. She was patient and knew her products well. She gave me the right amount of information that I needed to make a decision. I ultimately purchased a more expensive car because that is what it took for me to be happy. I originally wanted to see a smaller car and at her suggestion I looked at a larger car and I fell in love with it! It was exactly what I was looking for. I met the owner Geoff Kelly and in all my interactions with him i really felt that it wasn't about making a sale, it was about me being happy! It was a fair deal and I have no doubt that service after the sale will be excellent.
Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides.
I was interested in a car at LCM. When I got there Barry gave me the key and a plate.
I asked him to figure out the total while I was test driving. When I came back I liked the car and the price, so I bought it. Couldn't have been easier.
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