On my way from Fort Smith to close a deal on new Toyota. Just happened to see an ad for FOWLER TOYOTA, and that’s not where I was headed.... took 60 seconds and called, asked for Sales Manager! Boom... meet RYON LONG... he convinced me to stop at his dealership first. We did!!! DAY & NIGHT difference.... Very Aggressive pricing, fair trade value, but the staff.... now it feels like family... they didn’t have the color I wanted... they went to a different city and got it. Glenn is a good salesman!!
The GM, is out on the floor visiting customers.. Jim Patch, this man is great! Surrounded himself with a Excellent team! They are Very Very customer experience motivated... Sean Walsh, Finance Manager great communicator , worked hard to get best finance rates!!
I give them Five Stars because theirs not an option for Six!! Bill Fowler should be very proud of this company!!
I’m ready to buy another...(-:
Adrian was very friendly and made us feel at home. He had a good knowledge base of the vehicle. He made the process seem seamless. We enjoyed our day at the dealership. I would highly recommend him to my friends.
Have owned Cadillac from Don Thornton dealer for 1 1/2 yrs. with continued free oil changes, inspections, and car washes. Pleasant waiting area with big screen t v, tech recharge stations, free drinks/snacks, and always other ride or loaner car if needed. As a 71 yr old widow, I Love this dealership.
I had a very positive experience with this salesman
by Sal from DealerRater.com
December 5, 2018
I was shopping for a Jeep Liberty to tow behind my RV. Explained this necessity as absolutely the reason I was there to buy a Jeep Liberty they had in their dealership. The salesman that I worked with went the extra step for me and contacted two different Jeep service departments to make sure to this vehicle could be flat towed. With no extra equipment needed.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
This was by far the BEST experience we have had purchasing a car. Ther was very little back and forth and was completely painless. We only had to come to the dealership to pick up our truck and only there for a short time. We will for sure be back to purchase our future vehicles here. Our salesman was exceptional and caring!!!!!!!!!!
My 2009 Sonata started making a horrendous noise on my drive to work yesterday evening. I called to schedule service. Even though it was after service hours, someone was able to set an appointment for first thing this morning. Sadly, the repair would be more than the car is worth???Ray did what he could to help me out, but it was more than I was willing to spend for repairs. He connected me with Brandon, who took into consideration my buying parameters and patiently showed me car after car, trying to meet my needs. I now own a beautiful 2018 Elantra. (Did I mention how patient he was?) Thanks, guys!
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Gerard helped make what has previously be torturous experiences a pleasant one. I dreaded purchasing a car expecting the same old same old. I was pleasantly surprised. There was no high pressure sales tactics. I bought a great car and hopefully a salesperson I can rely on for each car purchase from here on out.
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