i all ready purchased two vehicles from this dealer (both brand new escalade esv) and traded four other vehicles.FROM the beginning i liked the way they approach ME, no pressure at all.I recommend to other friends and family.
I am 82 years old, bought my first car at 12 years old, and since have purchased more vehicles than I can remember. This purchase of our new 2018 XT5 at Arrowhead Cadillac was the easiest, most congenial, and equitable deal I ever experienced. Mike, Carlton, Clint and Darcy were so professional, empathetic, knowledgeable, and pleasant it completely obliterates the age-old image of the unscrupulous car salesman. I, most definitely, will go back to Arrowhead Cadillac for my next purchase as well as highly recommend them to all of my friends and relatives.
I am so happy I stopped into Arrowhead Cadillac in my quest for anew vehicle. I told them what my budget was up front and they worked diligently to find me a vehicle that met those parameters and I could not be happier with the treatment I received. As a single woman buying a car it is always a daunting task but the staff Carlton Hampton, Michael Scarfia and the finance department could not have been nicer and more helpful.
Do not hesitate to give them a chance to earn your business.
The best experience we have had for purchasing a vehicle. It was well worth the 6 1/2 hour drive to get the best selection and deal overall. We are very please with our new vehicle
Joe Enzler is a great salesperson
I would like to first and foremost thank Sandrena Schumacher for how well she treated my wife and I while purchasing our new 2018 Escalade Platinum at Earnhardt Cadillac Scottsdale. She was very knowledgeable about the vehicle and had such a friendly and kind demeanor. She followed up the next day to make sure we were happy with our purchase and invited my wife back to help her understand the features of the vehicle better. Overall, the best Cadillac purchase experience!
Our first experience at another dealership was a bit disappointing as the salesperson did not know the vehicle well enough (thankfully we did our research before), but faith restored with Cadillac thanks to Sandrena and the rest of the team!
Thank you Sandrena and the whole Earnhardt Family and employees!
My faith has been restored in the car buying process! My salesperson Sandrena was truly working for us and helping us get the best deal possible on the vehicle we were interested in. She even went as far as to come in on her day off to help us negotiate and work the deal. I was truly impressed with her commitment to serve her customer. Peter in the financing department was equally impressive and did a wonderful job of explaining but kept the process moving. I would highly recommend this dealership and will be sending all my referrals to Sandrena. She truly understands her customer, their needs and is very easy to work with.
One of the best car buying experiences ever. No haggle, straight to the chase, with no time wasted. Our salesman, Craig Bergmann, was very knowledgeable about all the products, attentive without being overbearing. This dealership will be the first stop when it is time for the next car.
My wife and I hadn't purchased a vehicle in 20 years, we were due for an upgrade from our 97 4Runner. After extensive research, we decided on a Macan S. We reached out to multiple dealerships via email, Adam from Porsche of Chandler was the first to reply and the most helpful. Subsequently he was always prompt and informative in communicating. Our initial plan of building out a new Macan S didn't work since 2019s weren't yet available and the 2018 run was done. We then changed gears and test drove a used, CPO 2018 GTS in the sapphire blue we were interested in. We fell in love and Adam made the buying experience as minimally painful as possible. Adam was professional, knowledgeable and non-pressured. Helps when what you're selling is such a high quality product. We appreciated Adam and Ginger staying late on Friday night to help finalize the purchase (with no pushy upselling). When the car was ready (after window tinting and detailing), Adam delivered it to our house in North Scottsdale (40 minutes away), in time for us to take it up to Sedona for Thanksgiving. That confirmed their commitment to high end customer service. And our new blue stallion is fantastic! Few things in life live up to the expectations, our Macan GTS exceeded them.
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
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