Saw vehicle on line, spoke with Tim H. He was great to work with. We came from Illinois to see\purchase vehicle. They had it all ready for us to view, it was horrible weather, they had it inside for us to view. Justin the financial guy was also great to work with. Loved his sense of humor. If they were closer we would definitely be back. Kathy and John
I worked with Heather for a good 6 hours getting the best deal I could from them. They were very generous with our trade in and helped me save money by making me aware of incentives I didn???t even know existed. An example is the Costco incentive. Not only did that reduce my purchase price I get a Costco gift card in 2 months. I showed up at the dealer to buy a used 2016 SRX and I ended up leaving with with a loaded 2019 XT5. My payments are the same and I have a new vehicle to drive. My wife was super happy when I got home.
Do you want to discuss service for your car? My experience with Charlie Youngquist @ Luther went beyond 'Surprising and Pleasing' a customer! Not only are the people friendly and care about your comfort at Luther, the follow-up and having them repeat my concerns when they call you/prior to leaving, told me they heard me/followed through with my wishes. Great Job Charlie & Luther!
Charlie Youngquist in Service always underpromises and overdelivers. He keeps the customer extremely well informed for expectations (time & cost) and progress of repairs. Great job, Charlie. Pleasure doing business with you.
I recently wrote about how they are liars and steal money... I wanted to give an update since they contacted us about my previous review..
They looked at our car again, and did find the nails. They kindly replaced the tires.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Steve was a pleasure to work with. Greeted us the minute we walked into Ryan Auto Mall. Asked the right questions to put us into the vehicle that fits our needs, made us feel very comfortable, you can tell he loves his work and is very good at it. Everyone there was very friendly and said hello. We had bought many cars from Ryan's which is why we came back. Great Dealership!
My wife and I went in and were looking for a reasonable vehicle. Our salesman, Doug Rambow, did not try pressuring us into anything we didn't want or need. He listened to our wants and showed us only what we were interested in purchasing. This was by far my most enjoyable experience in buying a car and I appreciate all the help I was given by Doug.
I needed 2 fleet trucks, worked with Doug at Ryan Auto Mall in the past soni contacted him again to help. Doug showed me the best value for my fleet and made the process easy for me. Family owned and operated at Ryan!
Excellent service, Scott worked hard to get paperwork done in a short time. There was no pressure, just questions to guide me through the process. Will look up Scott again the next time I make a vehicle purchase.
As first time buyers from Ryan's dealership, our expectations were surpassed! Sales, service and a quality vehicle made us happy to purchase our vehicle here. Doug's attention to detail and outstanding communication will bring us back! Thanks, Doug!
I went to Ryan because my husband told me to! I was greeted by Destiny and she talked to me as a person not a deal to be made. I wanted to test drive a vehicle and she found it and we went for a drive. I wanted my husband to drive it too so we scheduled an evening. Destiny had the car warmed up and ready to go when we arrived. We were waiting to hear from our insurance so we couldn???t make the deal that night. When I called Destiny she was actually home, I???ll. She still worked the deal with her managers and myself while home sick! We had a wonderful experience with Destiny and Ryans???!
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