Great sales team, service could be better. Received an ezpass violation in the mail for my car they had for the day. They took care of it but the Hassel to get it cleared up was ridiculous. Other thing for those buying an f pace, they but xxxx tires on them. Had to buy new tires after 12000 miles. Absolutely unacceptable for all the money you pay for the SUV.
Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
The entire team at Faulkner gave my husband and I an extraordinary car buying experience. I was very particular about what I wanted and they were outstanding with helping me get what I wantedwhich was great for first time purchase out of state. Awesome team...from internet sales to dealer to finance dept.. Thanks Faulkner!!!!
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
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