Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
My 2006 Scion rides better than this car.
by Limo Guy from Philadelphia, PA
November 26, 2018
At first I was so thrilled when I bought this car, it looks great has a lot of room and the trunk space is also amazing. I do a lot of driving so I put a lot of miles on my car, right when it hit 50000 miles I figured maybe the tires were bad because the car was riding super rough I could feel every bump in the road and it violently shakes me around the car every little dip in the road and pothole is terrible. It's like a bat out of xxxx literally. Even though my tires had plenty of tread on it I decided to invest in $1,000 pair of Pirellis, still the same problem the car just rides terribly, I was thinking what happened to the saying rides like a Cadillac? Honestly this is terrible how can they make a car with such a stiff suspension feels like I'm riding on bricks all the time. I regret buying this car and honestly I should have just gone with the Lincoln Continental. I guess I learned my lesson on this one I will never buy a Cadillac again.
Excellent style and comfort. It is like riding on your living room couch. Plenty of leg room and no one is cramped. We have taken our XTS on long 600 mile trips and you arrive relaxed and ready to go. Driving my XTS is a pleasure. The luxury, comfort and smooth ride add to an enjoyable trip. Running around town is a pleasure too. Has many great features to make your ride enjoyable especially the ride, seats and audio options.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Sweet! Sweet! Sweet!
by JJMiii from Monroe, LA
August 26, 2018
My 2018 Cadillac XTS is a luxury car with ample bells and whistles. It garners whistles too as it easily and quietly cruises down the road. I have not enjoyed a car more than this one since my 1987 Cadillac Sedan de Ville, the last year Cadillac made the rear-wheel drive sedan. This XTS is not quite as large as the old Sedan de Ville but it rides just as well. I am very pleased with my XTS.
Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.
Back to What You Expect of Cadillac
by VA Belle from FL
November 10, 2018
Cadillac has finally realized that their customers are not looking for a sports sedan, but a true luxury vehicle. I traded my 2016 XTS for the 2018 model just for that reason. The suspension is much softer than previous models and the significant reduction of road noise means I can now hear my music through the included Bose speakers without having to crank up the volume. Finally, Cadillac has made significant improvements to the functionality of their GPS and CUE systems. Bottom line, I'm keeping this one!
The sales associate was professional and willing to work with me. Although he was not able to provide me with the car I was looking for, he was able to produced about the same deal for an even better vehicle. I end up leasing more than what initially envision. Needless to say I am happier with how things ended up than if i would had taken the vehicle that i was looking for. Thank you Martin Cadillac S.A.
Sweetheart of an automobile????????
by Bigdog from Colorado, Jefferson cty
July 13, 2018
We love it so much we hate to put away
As we love driving it everywhere???? Have driven Cadillacs since the seventys and loved them but this baby is the Queen of the Hop!!!
This dealership always takes very good care of me. I love coming here and having that great relationship with my Service Advisor Michael Moore. He is great and he tells me like it is and always makes sure that I get the best deal for all my car needs. My mechanic Walter always make sure that my car is cared for and he make sure I'm right when I drive away. I pass two other Chevy/Cadillac dealers to just to get here and they are the reason if I purchase a new car, it will be a Chevy!
My New Caddy
by Cadillac Man from Stone Moutain, GA
June 30, 2018
This car is awesomely a great car to drive, as well as, to own. I generally get a new Caddy every 3-5 years. This one is far more technical, and stylish. I am truly enjoying it.
I did not buy my car at Symes, but have serviced it here since it's the closest dealership to my home. Roll Lee has been my customer service point of contact and she's fantastic. She called and emailed me to keep me abreast of what was happening to my Escalade. The waiting area is very clean and always stocked with over standard refreshments. I love the coffee machine and bagels. The driver who initially took me home was very friendly. Roll even took the initiative to ask me if I would like to get a quote for a new car to compare to the cost of the repairs. John in sales reached out to me immediately and responded to my questions promptly. My overall experience with Symes team was nothing less than stellar. Thanks Roll and Symes for a great experience. I'll be back.
by robtgd52 from port st lucie fl
June 6, 2018
love it so much .. i'm going to purchase a 2018 xts good car for the money. drives and rides well. Trunk could be a little bigger
My purchase experience went so much smoother than I expected. Andrew and Rey are great guys, friendly and down to earth. This was my first time purchasing a vehicle from a dealer, I'll definitely be back when it's time for another car.
XTS luxury edition
by AJ from Sarnia, Ontario
May 29, 2018
I traded my loaded 2016 Impala LTZ on this new 2018 XTS because the Impala was not as quiet and not as soft of a rider. I have always wanted large cars with a luxury ride and feel, yet I want fuel efficiency and regular gas. To get the feel of luxury you need a quiet car, and the XTS is quiet. I could have bought a new identical but 2017 XTS at a big discount, but I drove both and the 2018 had a significantly smoother and quieter ride. The transmission shifts much more smoothly than the 2016 Impala, and with no gear searching like the Impala had.
I have had the 3.6 v6 engine in my last 3 cars and have had no reliability issues, so I'm confident the new XTS will just fine. Power is quite adequate for my driving, I've received good compliments about it's looks from others who seen it and rode in it. The car is optioned with the driver awareness package which is great with lane change alert (actually it will steer itself back into the lane if you go over the road lines w/o signalling), it can parallel park itself perfectly, 360 cameras and forward collision alert. I highly recommend this option.
It also has the two tone interior option that really jazzes up the looks. Also have heated and cooled seats and steering wheel plus heated rear seats. I have read many negative comments on the web about the CUE system, and all I can say is that I'm 64, and yet I learned how to use it in 10 minutes. It's not really complicated and it's very intuitive. I've been over this car with a fine toothed comb as they say, and I haven't found any flaws in the paint or interior workmanship.
The navigation works well and the Bose sound system is quite good. The A/C has worked well at cooling the interior on recent hot days.
After 2 months and 1500 miles, I'm very happy with my purchase
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