I bought a 2016 Malibu from another location. I went to the Chevy dealership in Greer and they were talking over 300$ in repairs that might not even fix the problem. I went to Kevin Whittaker on Laurens Rd and William, a service tech, was awesome. Mind you I had already called my credit company to pick the car up. William was kind polite and professional. He helped me get a loaner car while mine was being looked at. My car got a new engine. William was nice enough to inform me that it had previously had work done on it and what would probably happen. I'm keeping my car. If it hadn't been for William and the awesome service they provided I would have messed up my credit. Thanks guys!!
Great looking car
by MartySS from Saratoga, NY
November 26, 2018
I came out of a Cadillac DTS. XTS is smaller and sportier. I thought it was the best value in it’s market segment. Large sedan.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
Best Value in Luxury
by Teddy from Roseland,
December 10, 2018
This car drives well, feels good, and is inexpensive to own. It services like a Chevy, Uses Regular Gas, I am not worried about driving it through the car wash. The Trunk is enormous and the back seats fold down for even more space.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Most reliable car very sharp
by Ladytate from Battle Creek. Mi
May 31, 2018
This car is wonderful the smooth ride on the highway and I love the way I can adjust the seats for my size. I love the color zi purchased a red kind of sporty and classy
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
What else can you say Cadillac
by Ruthlessfit from NANAIMO bc
January 8, 2019
Car built for the driver. Quiet but power full, sleek and sexy. The overall handling of this car is incredible. Thanks Cadillac nothing but class
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Can feel every bump no good
by JimmyT from Ma
December 6, 2018
Why would you take out the air shocks in the 2018 , my 2013 had leveling air shocks and drove like a dream . This 2018 takes bumps really bad, just bought it brand new and can’t stand the ride.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
CADDILAC handles and out performs
by LOLO SAMMIE from Huntington Beach
October 29, 2018
This car is awesome. Its smooth like a luxury car, handles and corners like a sport cars. The the interior has made options even at the base model.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most luxurious, best riding car I’ve ever owned.
by Kmelliott2018 from New York
November 12, 2018
This car is the absolute top shelf. The ride is amazing and the comfort is unmatched. Feels like American royalty. The XTS is the larger of the Cadillac lineup but handles like a sports car. Headlights turn with your steering and sensors will stop you from getting to close to other vehicles or objects. Cadillac definitely got it right.
Sally was very knowledgeable and explained everything thoroughly.
Most sexiest car I own
by Romeoswife1 from Atlanta, Georgia
May 16, 2018
This car has meet my expectations and I’m loving the vibes I get being in this car... I had a Cadillac before but I feel this car is so luxurious. The only thing is the gas is a pain but other than that I’m in love with this vehicle
Fast and great quality work would definitely come back to Lexus of Greenville south Carolina on luarens road they also washed my car and had it read to go on time
Love the car and up to now been reliable.
by MikesGTS from Ontario Canada
December 22, 2018
Had other Cadillacs and always enjoyed the ride and comfort all were reliable and as I bought them used gave very good value for money. This XTS continues on and is very comfortable, the CUE control with radio, temp, and other accessories seems overly complicated and I‘d prefer a simpler system.
Spoke with a very nice sales lady and she was very informative on all the different Cadillacs.
As I was walking around outside, several employees asked if they could assist me..
I thought that was very friendly of them .
Overall a very pleasant experience.
Finally got my Dream Car
by jofrmmo from Missouri
December 26, 2018
This car is luxurious and the smoothest ride I have ever owned. Has all the creature comforts plus. It is an eye pleaser and will get up and go. Loving it!
Having come of age in the era of Cadillac Devilles, Eldorados, and Fleetwood Broughams, I have to admit I was rather disappointed twelve years ago with the unveiling of the DTS. It's not a bad car, but it's nothing spectacular. My daughter-in-law now has a 2006 that I bought and it has essentially been trouble-free. Although a bit a smaller package, my XTS Luxury with Kona Brown interior feels much more exclusive and special. Ride and handling is still distinctively Cadillac, while the interior trim has taken on a much more upgraded look and feel. The six cylinder engine took a little while to get used to after driving a V-8 for years, but it's also turning in 26 mpg average. Can't beat that in a car with that sort of comfort. I bought mine as a Certified Pre-Owned which put it at about 50% of the price of a brand new one. Hard to beat that too!
At first I was so thrilled when I bought this car, it looks great has a lot of room and the trunk space is also amazing. I do a lot of driving so I put a lot of miles on my car, right when it hit 50000 miles I figured maybe the tires were bad because the car was riding super rough I could feel every bump in the road and it violently shakes me around the car every little dip in the road and pothole is terrible. It's like a bat out of xxxx literally. Even though my tires had plenty of tread on it I decided to invest in $1,000 pair of Pirellis, still the same problem the car just rides terribly, I was thinking what happened to the saying rides like a Cadillac? Honestly this is terrible how can they make a car with such a stiff suspension feels like I'm riding on bricks all the time. I regret buying this car and honestly I should have just gone with the Lincoln Continental. I guess I learned my lesson on this one I will never buy a Cadillac again.
This is a great full-size sedan with lots of power and a really tight turning radius for front-wheel drive. Cadillac has maxed out the creature comforts on this one, and appears to have fixed any CUE-related issues that might have exited earlier. The Premium level I owned had Heads Up Display (HUD) a feature that GM has used extensively in the past. Love the ability to see how fast you're going, the direction, and other data right in front of you instead of having to look down at the dash. All in all, sharp clean styling in a very nice sedan sporty sedan with 20 inch wheels!
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