I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I recently purchased a preowned Subaru, Todd the salesman and Donnie the Sales manager couldn’t have been more helpful. They were professional and courteous and easy to work with I highly recommend seeking them out, my experience was so comfortable, no pressure. I am so very pleased with my car and how I was treated!Thanks Quantrell for have great associates and outstanding service!! 5⭐️ for sure
Mark, the service advisor, is great. I do not have to call my husband because I wonder if I am being taken advantage.. Never does Mark advise work that isn't necessary. The honesty and professionalism is what brings me back
My car purchase was so painless. I didn't have to haggle for once. Worked with Sean. He helped me find what I wanted and explained the car as we drove around. When I made my decision and it came to the financial part... boom. He just dropped all the discounts and rebates to me. I was shocked, like "what just happened here?" He said, "you have internet access, right?" I said "right." He nodded and said " right, why play games? Lets do this the easy way." Unbelieveable. I'm so happy with how that went. Ask for Sean for sure.
First off everyone should own a Volvo best car I’ve had in years! Second if you every need service regardless what it may be Mark Chandler is the best! He is so knowledgeable and understands that sometime it can be stressful bringing your vehicle in for service. I recommend anyone to visit the dealership you will leave very happy!
I love the staff at Quantrell! This is my third volvo from this dealership and I can't imagine going anywhere else. I've gotten to know their employees over the years and they always go out of their way to personalize my experience and find just the right fit for my family. When I got my first car here, I was single. Now with my third car, I'm married with two small children. My needs have certainly changed and they've done a beautiful job of growing with me.
After spending the first half of the day having an awful experience with a local dealer, I looked online and I found the specific car I wanted at the Don Franklin dealership. It was an hour and a half away from where we lived. Not wanting to waste the miles or their time, I called to see if they could get me the car at the price I wanted. After 15 minutes total they had met my price point and a statement was being emailed to lock in the price. I was beyond impressed with Jon Berry who helped us with the entire process. He was no nonsense and upfront about everything. We called on the drive there and he had everything ready when we arrived. The entire process there took an hour. We left with the exact car I wanted at an even lower monthly payment then I asked. Very impressed with this dealership and we would drive an hour and a half again for our next one.
We were so happy after the first time dealing with Don Franklin and our salesman Darryl Bond it was an easy decision where to go 2 more times! We got great deals with no stress or pressure, Darryl Bond worked hard and found us exactly what we wanted and got us a really good deal. I have and will continue to send people there including my parents! This IS the place to go! #007
Earlier I posted a negative review for the Don Franklin Mitsubishi dealership over some issues that may have been small compared to other reviews. But my expectations were high in regards to what others had said, and small things can add up to big things in my humble opinion.
However, executive management at the dealership did reach out to me expressing interest in resolving the issues. That, in and of itself, speaks volumes and raised my over-all respect for the Don Franklin Family of Dealerships, and which resulted in an amiable solution to my frustrations. It does not negate the fact that it had to go to upper management to be resolved, but it does show their intent for customer relations to improve; and they have bent over backwards to bring resolution to the issues.
Trust is important! And without hesitation, I can now give my recommendation that you can indeed trust this dealership to satisfy your needs in purchasing and maintaining a vehicle! Missteps were made in my case, but they were taken care of. Thank you George Monticello for your patience and understanding.
We saw a car online and decided to go to Chrysler of Lawrenceburg to see it. They treated us like family and helped make dealing with trading cars a good experience. We have never been treated any better by a dealership. Steve Grogan was the salesman and he was the greatest. I would definitely recommend Chrysler of Lawrenceburg to anyone who wants to trade or buy a new vehicle.
Jennifer Belcher at Nissan is a dedicated, professional salesperson.
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