I didn't buy from this dealership (it is over 300 miles away from home) but my interactions were very friendly, without pressure and very professional. They also sell Hyundai cars that are hard to find without a markup unlike nearly all Hyundai dealers I found. If you are in SoCal and looking for a Hyundai I would start here.
2019 Cadillac XT4 Sport Review
Love it! Cadillac has a winner on their hands
by Smiley from Austin, TX
May 13, 2019
5
Overall we really like the XT4. Outside it looks amazing and not like every other bland looking crossover. Inside is very well laid out, comfortable and high quality. The infotainment is perfect. The drivetrain is very good. Very responsive and fuel efficient when driven conservatively. My best HWY mileage over 25 miles is 40+. 30’s is easily obtainable and combined city/Hwy is in the upper 20’s.
Hoehn Mercedes is not my local dealership. However I blew a tire on the highway & was forced to find the nearest dealership. With that being said I was lead to Hoehn, and thank God. Hoehn dealership made an unpleasant situation one that made me breathe a sigh of relief. The service was AWESOME & seamless. They had me back on the road in 15-20 mins. What a great experience, under not so great circumstances. Thank you Dan ? (Service advisor). Oh yeah you too Chris (cashier). I am grateful.
2018 Cadillac ATS-V Base Review
Thanks a lot
by Nanna Richardson from California
March 11, 2019
5
Have already bought and paid off two cars from there and plan on going back and getting another come tax season!
They are super friendly, they work with you and don't hound you for the payments, and when I went to pay my last
payment they waived all my late fees which I had a lot of I won't lie. I recommend them to everyone I know that's
trying to buy a car but has crappy credit and such like me. Love this place
We have been in so many dealerships in town and finally we found the right place , Hoenh / Honda Carlsbad . Staffs were wonderful and kind with special mention to Angelina "Geline" and her co staff Nelson . They were very approachable and warm . They make sure all our questions are answered clearly and diligently. They explained to us alll the details of the car that we are looking for. They made us feel as a familly. They assured us that we will be happy and satisfied with our new car and they are there to help if any concerns or problems come out .
2018 Cadillac XT5 Premium Luxury Review
I love my Cadillac!
by J. Segars Url from Hartsville, SC
May 11, 2019
5
Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.
Excellent service manager, technician not only repaired the faulty brake
part but demonstrated the results for me, and a very polite billing
staff. The loaner car was a CLA 250. That's a top drawer auto. The
experience was great and it showed that Hoehn cares about their clients.
2018 Cadillac XT5 Premium Luxury Review
The XT5 is a great car, one flaw the Stop Start
by Director 447 from Yardley, Pa.
April 18, 2019
5
The XT 5 is a great car, except for the stupid Stop Start Feature. Other model Cadillacs have the button to disable stop start, but GM in its infinite stupidity, did not put one in the XT5. I drive it in sport mode, so the Stop Start feature, won’t operate in Sport Mode.
My indicator showed one tire was losing air. I stopped at Hoehn to have it looked at, and the service tech found the tire had picked up two nails. I was due to help my goddaughter move into her college dorm an hour away and my SUV was full of things for her room. They moved everything from my car to a nice loaner car and I was on the road in minutes. This was a Saturday--I wasn't expecting the service dept to be open. I made it to the college in time, and came back on Monday to a clean car with a new tire. The measure of a service department is how it handles an emergency. In this case--perfectly. Thanks, Hoehn!
by John Norris from Cardiff by the Sea, California
November 6, 2018
4.9 (364 reviews)
Service by this dealership is of the quality one would come to expect by Mercedes Benz. The dedicated Sprinter service department has never failed to return the van without issue. Calls with updates, professional service management and a job weldone are the obvious objectives of this department but the friendly demeanor is more than impressive! The Field
2015 Cadillac Escalade Luxury Review
wow i love it alway wanted one
by Andy from middletown NY10940
March 30, 2019
5
this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer
Mercedes Benz Service at Hoehn Mercedes in Carlsbad is excellent! Greg Dickson has done a stellar job when working on my G Wagon and S63. Thank you!!
2019 Cadillac XT5 Luxury Review
Very Reliable and comfortable
by Cynthia from Monroe Ga
May 10, 2019
5
love the lane departure feature, heated seats, AC and gas mileage. The elegant look with pearl white ,LED lights, wireless remote,4G & hands free calling.
I had a service light come on shortly after a routine service appointment. I took my car back in, and they fixed it quickly, explained what happened, and didn't charge for the extra trip.
2019 Cadillac XT4 Premium Luxury Review
Sweet baby carriage...
by Bruja Nancy from Buckeye, AZ
May 9, 2019
5
Great ride. Gave up my Lincoln for a caddie! Who does that? I do. So impressed! Older couple. We purchased basic. Has everything we need.
Try it for yourself ;)
Dan Reeves is, as always, the best of the best. He seems to really care that you are having a problem and seems to want to have it fixed as much as you do.
2019 Cadillac XT5 Luxury Review
Very comfortable and easy to drive
by Go Bucks from Prospect Kentucky
May 4, 2019
5
The car exceeds my expectations. Easy to drive and Maneuver. Very comfortable and stylish. Handles very well.very pleased with the purchase and the Financing. Would recommend the car to anyone purchasing a new vehicle
by Rocco Dellapenna, Remarketing Director, Marple Fleet Leasing from Broomall, PA
November 6, 2018
4.9 (364 reviews)
I am the Remarketing Director of a large East Coast Fleet Leasing company. I had the misfortune of one of our lease vehicles needing repairs. From the very first phone call, I knew that I was in good hands. My service advisor was Greg Dickson. Greg was very helpful in taking care of our vehicle in a professional manner. There was excellent communication between him and I during the time the vehicle was in his shop. Greg even was in contact with me on his day off. I highly recommend Greg Dickson and Hoehn Motors. Just superb service, communication and fair pricing. Thank you.
2017 Cadillac XT5 Luxury Review
Many problems
by Laci from Parkersburg, WV
May 3, 2019
3
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
Clean facility. While awaiting my car that being serviced, the young lady in sales approached me and was actually quite good. I told her I was waiting for my car and she engaged me in a conversation and did a pretty good job of describing the new 2016 i8 model I was looking at (I have a 2014 i8). I was impressed even though she said she was relatively new to the dealership.
The fellow in service could not have been more professional and, followed up properly which is a bonus. Good job! Thanks! John
2013 Cadillac Escalade EXT Premium Review
Owner an buyer or this car
by Robert from Alpine Ca
June 2, 2018
5
It was exactly what I expected. Bought it on eBay. The process was super easy to talk to Gregg. They arrange shipping and financing all went smooth
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
Lidia
2017 Cadillac Escalade ESV Premium Luxury Review
Very reliable truck. Great power
by Tico Bob from Scottsdale, Arizona
April 25, 2019
5
I think its a fantastic truck. The luxury features and safety features are unsurpassed. Adaptive cruise control is the the perfect feature. Camera in the rear few mirror, is outstanding.
I bought a 2018 NX300 SUV from Escondido Lexus dealer on Feb 2, 2018. The Sales Consultant Philip Cabuzzi was the best and did an outstanding job in showing several new 2018 NX300 vehicles on the floor and outside with all the features in the vehicles. Also, he took us (me and my wife) for a test drive both in freeway and city roads so that we got a feel for driving the car. He explained clearly all the features inside the vehicle to understand and be comfortable with them.
The Finance Manager Colin Jones also did an excellent job in explaining the Platinum Extended Service benefits and coverage for 8 years 75,000 miles which we also purchased.
Overall we are impressed with Escondido Lexus dealer
2015 Cadillac SRX Luxury Collection Review
Living Room on Wheels
by RGD's SRX from Niskayuna, NY
March 13, 2019
5
Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.
I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
2019 Cadillac XT5 Platinum Review
Very pleased with vehicle
by Mr. & Mrs. McCarver from Toledo Ohio
May 10, 2019
5
As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.
Highly recommend this dealership!
Very helpful and knowledgeable.
The sales experience was so easy going.
I’m very impressed with the customer service. Thank you Quantum & Ruby!
2016 Cadillac Escalade ESV Premium Review
Mercedes S Class
by Synergy L from Oakland Gardens
November 5, 2018
4
German technology, solid build vehicles regardless the brand.
MESSAGE TO ALL VEHICLE MAKERS:
DO NOT PUT USBs UNLESS THEY ARE FAST CHARGING AT LEAST 3.1A EACH.
MESSAGE TO GM:
WHAT IS THE NAME OF THE BRAINSTORM THAT PUT THE COFFEE HOLDERS ON THE DOORS? EVERY TIME SOMEONE LEAVES A DRING ON THE HOLDER AND CLOSES THE DOOR, THE DRING SPILLS ALL OVER THE CAR....
Don Baldwin led me through the process of buying my 2005 Trailblazer. He was helpful and straightforward without the usual coercion that you encounter so often when buying a car. The car was in excellent condition, and I really enjoy driving it. I had one service issue early on, and Baldwin Auto Sales resolved it quickly and cheerfully. Don and John are great to do business with.
2012 Cadillac Escalade Luxury Review
2012 Platinum almost perfect
by Theedre from San Bernardino, Ca
February 5, 2019
5
This version almost met all of my needs. Its lacking usb ports in front and back. The clear coat on the window moldings already peeling. Seems shorter than my last 2007 Tahoe. I should've got the ESV for the luggage room.
The car I wanted to look at was better than advertised. Don was upset easy to deal with and the transaction was the smoother and faster than with any other car I ever bought. If need a vehicle, go see what they have. You will not be disappointed!
2015 Cadillac ATS 2.0L Turbo Luxury Review
Nice looking car
by E L-Jackson from Kennett Square, Pa
May 8, 2019
4
Over all you should have new tires on your new car after spending all that money. After getting my car check out I was told that my tires will not pass my next inspection and my rear brakes were half way worn. Who needs to worry about that now after a week of purchasing.
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