I am a very fussy individual!
With that said I have searched many places for a new used vehicle. I have not seen another dealership with the attention to detail and quality of the vehicles on the lot. Very impressive! To top it off all sales personnel I dealt with were kind, courteous and amazing. I even peaked into their detail area and employees seemed to be enjoying themselves yet paying attention to detailing the vehicles. Anybody wanting a used vehicle definitely need to stop in and see what is available!
I was in earlier today and purchased a 2016 Cadillac CTS from Kellyn. Between Kellyn's polite attitude and eagerness to get us exactly what we want, our experience at Joe Van Horn was a pleasure. We will gladly be back to purchase from her in the future!
We had been looking for used truck for some time and went to Van Horn as we had found one online that seemed to fit the bill. However, it was not the truck for us, but we talked through our needs and our salesmen Austin brought up some inventory that we looked through and ended up finding a much better truck than we had originally been looking for. Thank you for the great service and getting us exactly what we were truly looking for.
Had a great experience at Van Horn Chevrolet in Plymouth Wisconsin, we drove over 3hrs to look at and potentially buy a Chevy equinox premier and was not disappointed with the process, would definitely refer friends to make the trip.
I got a good introduction when I came in. The salesman Austin was very respectable for a young man. He helped me with any questions I had and helped me get the car I was interested in. It drives so nice so far and is a beautiful car. The long wait was the only bad part, while the process with paperwork was going. I was probably a little excited to get a newer car too. I would recommend them. They didn't stir me away to other cars, since this one was a perfect fit, in all I was looking for. Beyond happy. Thanks Austin and all who helped.
Great experience. Matt was very helpful in explaining the different features on the various Highlander models. Helped me quickly figure out which one I wanted. Second highlander from Russ Darrow. Great customer service keeps me coming back.
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
I recently leased a brand new 2019 Buick Regal GS from Lynch Buick GM of West Bend and had a fantastic experience. Everyone went above and beyond to get me in this vehicle which I absolutely love. The sales individuals were very professional and the financing process was easy and quick. Bill Carlson, one of their managers, was extremely helpful throughout the entire process. This is where I will be getting all of my vehicles from here on out.
Alex and Kezra did a great job! We were able to make all arrangements with Alex ahead of time, and Kezra did a great job going over all of the paperwork when we were there to pick up our new truck. Thanks Lynch!
Great customer service, Lynch went above & beyond!
by Laurie from Fond du Lac, WI
October 22, 2018
Alex and the Lynch team couldn't have made our buying experience any more pleasurable. On short notice, they brought up a vehicle from one of their other locations on a Saturday! We knew what we wanted but they made it happen based on our availability. We drove our new vehicle home that same day. Thank you Alex and team!!
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