I just bought my 2nd new vehicle from Les Mack. I had worked with Wade in the past and was the 1st one I called when it was time to trade in and upgrade. Like the first time I purchased from them, there was no run around, no fancy annoying salesman approach. Wade is up front and honest. I knew which brand new car I wanted and he worked to make it happen. I got a great trade in price and a great deal on a brand new 2017 Buick Encore. I was originally going to get the preferred 1 model, but with the great deal they offered, I was able to upgrade to a preferred 2. I will definitely be returning to Wade the next time it's time to purchase and would (and have) recommend him and Les Mack.
2019 Cadillac Escalade ESV Luxury Review
The best family car ever
by Amir3122 from Brooklyn NY
March 19, 2019
5
There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV.
This is a best family SUV
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
2013 Cadillac XTS Luxury Review
Well I just bought it today 04/01/2019
by Leroy from Houston tx
April 2, 2019
5
This vehicle is luxurious I love it the electronics is great. The body style is sleek the color is radiant red it drives smooth and the looks is magnificent with the 20inch wheels black rims black grille.
Gary helped us buy our 2016 Ford Flex. We found the vehicle online via their website, and drove over 2 hours on a Saturday to test drive it... Gary was awesome! He not only stayed late on a Saturday to work with us, but went over the vehicle in very good detail. He even got in and scrubbed out some spots for me. He gave us his personal cell # to answer any questions we had over the weekend and in the future. He then met us half way for us to pick up the car. He sat with us in a parking lot for over an hour going thru every single detail / navigation features. We will definitely go to him in the future with our vehicle needs. He is trustworthy and reliable, he answered all of our questions thoroughly and made sure we were taken well care of! Thanks Gary! - Michael and Amy Smith
2017 Cadillac CTS 2.0L Turbo Luxury Review
Great ride, super stylish
by bmalvarez from Jonesville
October 31, 2018
4
Great room in this car. It is sleek and turns heads. Offers a lot of options and conveniences. Heated and cooled seats and steering wheel is awesome.
We found this car online and drove from Janesville to purchase it. Les Mack had done an excellent job of showing it with 20 + photos. Roger was our sales person and he did an excellent job of explaining everything and answered all of our questions. Working with Roger made this a pleasant and enjoyable day and we love our 2016 Equinox.
2017 Cadillac XTS Luxury Review
Fantastic Vehicle
by Rich from Hershey,PA
April 23, 2019
5
One of the best cars ever! All the options, comfortable luxury, economical and easy to travel in with lots of space! Will purchase another for travel needs
I have bought two vehicles from Les Mack in the past four years and have wonderful experiences. Wade Duncan has sold many vehicles to my parents while I grew up so naturally he was who I turned to when purchasing my first vehicle. Both of my experiences with Wade have been great! Being a first time car owner, he took plenty of time explaining everything to me and made the process as smooth as possible. Wade spent a lot of time searching for the perfect second vehicle for me. He made sure it had every feature I requested. A few days after taking the vehicle home, he called to make sure everything was going well. I told him I was having issues with figuring out how to use a few features and he had me come in that night to drive around with me and show me how to work everything. (Even though we had already gone over some of it-I admit to being embarrassed!) In short I would highly recommend Les Mack and encourage you to buy from Wade. He is, shall we say "thebomb.com."
If you have not talked to Wade - you are missing out. What a great person.........the best salesman we have ever dealt with - and trust me we have dealt with many in the past 50+ years. Looking forward to the next purchase with Wade....
Every year these Escalades a poorly made but the price increases by $20k. Had to make a tough decision but after near 20 years of owning Escalades I had to pass this year. I thought maybe the Tahoe Ltz. but then I saw the news about GM response to racism at one of their plants and the closing of a plant so save cost but I can guarantee the price of the Escalade will increase next year.
First let me start by saying this was the easiest car buying experience out of the 10 or so cars I have purchased. I called Thursday wanting to buy a Chevy Volt they had on the lot. Within 10 min of speaking to the sales team I told them I would take it. This was at 3:00 in the afternoon. They sent me a link for the credit app which took me 10 min to fill out which i did. The next morning at 9:00 I was approved! I was coming from Janesville to Richland Center. I told them I would be there at 5:00 that evening to sign paperwork and take my new car!! Long story short I couldn't get there till 6:00 (they close at 6:00) but they told me to come anyway as they would accommodate my schedule. This was amazing customer service to stay late on a Friday evening in the middle of summer just so I could purchase my car. Once there the paperwork took 10-15 min and I was on my way.
Great job to the team at Fillback. I would recommend them to any family of friends that needed to purchase a vehicle. This was my second vehicle purchased from them and I would buy a third if I could afford it. The only knock I will give is the outside of the car was dirty. However Ill let this slide as I purchased a vehicle in under 24 hours! I'm sure if I gave them 25 hours they would have had it spotless.
2006 Cadillac DTS Performance Review
Smooth Ride
by JAZZ from Omaha, NE
April 30, 2019
4
This car fulfilled my every need when it comes to driving a smooth luxury ride. I hate to part with it, but I have two vehicles and one must go..
We worked with Kevin on a used car. When We arrived, the car was ready for test drive, Kevin was knowledgeable, courteous, and was great to work.
We worked hard together to make a sale and he was a good facilitator between us and the Manager.
2016 Cadillac Escalade Luxury Review
awesome vehicle
by businessman from Breckenridge, Mn
April 4, 2019
5
The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
2015 Cadillac SRX Luxury Collection Review
Living Room on Wheels
by RGD's SRX from Niskayuna, NY
March 13, 2019
5
Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.
Very personable and efficient service people.
I will return if I need additional service and when I decide to purchase a new vehicle.
2013 Cadillac XTS Platinum Review
Cadillac top of the line
by Xts fan from Rochester
April 20, 2019
5
Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.
It was a bit of a jaunt to get to East Dubuque to look at the truck I ended up purchasing, but the team was very helpful in getting as much information completed before I arrived to make sure if I did like the truck I could drive away with it that day. They had the truck all cleaned up and ready to test drive when I arrived.
2018 Cadillac XT5 Premium Luxury Review
I love my Cadillac!
by J. Segars Url from Hartsville, SC
May 11, 2019
5
Love the features and the smooth ride. Enjoy the versatile movement of seats and rear storage area. I gets lots of compliments on my beautiful navy car.
I purchased a truck last week in Platteville. Matt was more than helpful in dealing with me via internet and text, and getting the truck from hazel green for me. When I got there to look at truck it was better than he described it, and gave me a fair no haggle price.
2015 Cadillac SRX Luxury Collection Review
Stylish and a head turner
by Todd Holden from Pasco Wa
February 5, 2019
5
Our car or crossover fits all of my wife’s needs, stylish, comfortable, and very practical, but I did have to replace the battery two weeks after delivery, I was not expecting that to happen but hey $@“$ happens
Good rapport with Scott Dannatt who was very knowlegable about the car. He went out of way to drive it home 30 miles away.
2014 Cadillac SRX Luxury Collection Review
I am looking forward to driving my 2014 SRX.
by Gloria - Cadillac Lady from Social Circle, GA
April 5, 2019
5
I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.
We appreciate your very prompt service in repairing our Head Start Bus.
2007 Cadillac Escalade Review
Reliability and Luxury
by amorr2485 from Mount Vernon, Ohio
January 27, 2019
5
I have owned and driven this car since 2007. It has by far been the most reliable, luxurious and pleasant vehicle to drive. I have had zero issues with the vehicle and will likely purchase another.
My Favorite Car to Cruise Anywhere, It Drives and Rides like a Cadillac and once you have driven in it or Rode as a Passenger in it , you will know what that means.
We just bought our 9th Honda from Richardson Motors. This Honda was an HR-V.
We had an excellent salesman in Scott Dannatt. This was our 3rd Honda from Scott and would recommend Scott to all my friends who are looking for a new car.
Scott is not high pressure which my wife and I like.
2014 Cadillac SRX Luxury Collection Review
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
5
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
Had a less than stellar experience the first time we stopped in. The salesman was okay during our first test drive. He seemed upset when we wanted to think about it, and when I emailed back stating we were going to look at more expensive vehicles, we never heard from him again. Common sense would to offer us iget vehicles to look at. A couple months later we're stopped back in and met with Chad (Vern). He took us for test drives in the vehicles we inquired about and also gave us other options we hadn't thought about. The whole team was able to bring the price down to where we were comfortable (with trade-in). We had to stop in a couple different times for different things, ...and Chad was very accommodating- even offering to come in on his day off. A brake light was out and were stopped in and out was fixed (no questions asked) in about 10 minutes. Our 2nd experience more than made up for our first! We will definitely be back when it's time to trade- in our next vehicle!
2019 Cadillac XT5 Platinum Review
Very pleased with vehicle
by Mr. & Mrs. McCarver from Toledo Ohio
May 10, 2019
5
As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.
Had oil , filter and tire rotation and every thing was done on time, did not wait very long.
1997 Cadillac Eldorado Base Review
Two Words, "Highway Star"
by Paintxpert from Stratford, Ct. 06615
April 15, 2019
5
This car is the most comfortable car I have ever owned! Stunning lines.... mine is the Crimson Red. Fast as stink. You need to keep the anti-freeze changed every second year. Change the oil frequently, to keep it around for years to come. Can be tough to own, if you don't understand Cadillacs. For example: The Northstar inherently uses oil. Mine is registered as an Antique! Stunning! To look at and ride in.
Diane Noble was a real pleasure to deal with! I had been putting off a new vehicle purchase for a while, just wasn’t looking forward to the whole process. Diane made it so easy, she was extremely thorough and knowledgeable about every aspect of the car I was looking for
2014 Cadillac ATS 2.0L Turbo Luxury Review
The air conditioner vents blow out sticky foam!
by Irritared from The Villages, Florida
May 14, 2019
4
The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!
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