Very friendly and fixed my car! I took it over 10 times to another dealership and they weren't able to fix it. Baums fixed it the first time!
2016 Cadillac XTS Luxury Collection Review
The comfortable car I needed!
by Lake Daddy from Sherman, TX
March 26, 2019
5
I needed a car that could absorb the road due to multiple back surgeries. This car takes care of that. Zero road noise so a conversation can actually happen. Will continue to be loyal to Cadillac!
We recently had to buy a newer car. We previously purchased a van from Douglas Dodge in Nov of 2015, so there was no question where we wanted to go to for our next vehicle. We worked with Dave Larue both times and we couldn't be more pleased! We have two outstanding vehicles that Dave sold to us and it was the best car buying experience each time! We highly recommend going to Douglas and working with Dave and the staff there!
2017 Cadillac XT5 Platinum Review
Best car ever!
by Cathy from Springville, AL
February 5, 2019
5
Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.
I drove over two hours to look at this (2005 Ford F-150) and was really impressed. It looked great, drove great, and about 3000 miles later it hasn't used a drop of oil. Ray was a great guy to work with, and he will work with you.
I drove longer distances and look at a lot of junk before I found these guys. Many of the other dealerships listed their trucks as Immaculate, but there ideal of immaculate was sure different then mine.
I love this truck! Thanks Ray!
2014 Cadillac ATS 2.5L Review
The air conditioner vents blow out sticky foam!
by Irritared from The Villages, Florida
May 14, 2019
4
The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!
Vehicle available to be shipped to your home. Contact
the dealership for details.
2017 Cadillac Escalade Luxury Review
Very stylish and reliable! Beautiful Pearl Color
by Morgan from Oak Hill, West Virginia
April 12, 2019
5
Great SUV for a single person who just likes size or a family. Second row bucket seats, rear entertainment package, tri-climate control, navigation, third road seating. Second and third row seating are also automatic and fold up and down with the push of a button. 2 remotes available. Brand new tires. 22" wheels.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Cadillac CTS 2.0L Turbo Luxury Review
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
5
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
Called Auto Mall about an H3 they had. Scheduled a time to check it out and went in. It drove well, had a few minor scratches ( which Ray told me about prior to coming down), but other than that was in excellent condition. I was surprised by how much below the market price it was listed and how clean it was. I was in and out of there in minutes, it was by far the easiest and most hassle free transaction I have had. It's been a few months now and I'm still loving it. I would definitely recommend checking out these guys before you buy your next vehicle because I will be back for my next one as well.
Called in and spoke to Ray and asked about several cars they had listed. I ended up making an appointment to stop in, they were friendly, helpful and knew what they were doing. I test drove a few BMW 3 series because that is what I was looking for, I ended up deciding on one and we worked out a deal. I was in and out in less than an hour. Ask for Ray he will take care of you. Thanks again guys, I will be back!!
Great service, I inquired about a specialty vehicle they had for sale(2007 Subaru Impreza WRX STI) and as an out of state customer I had my doubts. They seemed reputable based on the type of inventory and reviews they had. I went ahead and arranged an appointment to purchase the vehicle. I flew in and they picked me up from their local air port. Everything went smooth, the car was as described and the paperwork took only 15 minutes to complete. I appreciate the entire staff that worked and helped me get into the car I wanted.
2014 Cadillac SRX Premium Collection Review
I am looking forward to driving my 2014 SRX.
by Gloria - Cadillac Lady from Social Circle, GA
April 5, 2019
5
I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.
I inquired about a vehicle I saw on their lot (its massive) and I got a response instantly with all the information I needed. They gave me a no hassle price, I got a cashiers check, and I was in and out in 15 minutes. I purchased a 2014 Toyota Camry and I love it!
2012 Cadillac SRX Performance Collection Review
A very solid performing vehicle.
by #1Yr0k4U from Kenosha, WI
April 26, 2019
5
I've owned this car for 2 1/2 years. Initially it had some electrical problems but once that was addressed with a new battery, I've had no problems since. I drove from Wisconsin to North Carolina and got excellent gas mileage. Filled up before I left town, filled up outside of Cincinnati and made it home and still had half a tank of gas.
...most people do not take the time to write positive reviews. So for every negative review there are potentially hundreds of satisfied consumers.
I purchased a vehicle from this dealer sight unseen. I called and Ray answered the phone. I asked him if he could sell me the car over the phone. I had to trust that the vehicle was in the great condition as stated in the ad.
I made him a reasonable offer which he accepted.
Within minutes I had the paperwork I needed to complete the sale. They offered delivery to my home for $175. A very reasonable price that saved me a 4-hour round trip.
When my vehicle arrived and was exactly as described.
My first call to Springfield Auto Mall was Wednesday night and my new car was in my driveway Saturday morning.
Thank you Ray and everyone else at Springfield Auto Mall for making buying a used car a hassle-free experience.
I took a huge leap-of-faith buying a car I had never seen.
Thank you for your honesty and integrity.
2011 Cadillac Escalade ESV Premium Review
very nice
by glen 23 from elmont ny
March 13, 2019
5
the car is fully loaded and roomy for what I need it have only 22000 milg and excellent condition and I am so happy I have got the car I wanted ,,
First I would like to thank both Eddie and Ray for the great experience buying a new Passat for my daughter. I would also like to say that the amount of reviews posted don't do these guys justice. When I went last Saturday, they sold five cars (I counted!) in front of me and they only have 50 reviews total. They have great cars, better service, and have a great family owned operation going. Definitely check them out for your next car because you will definitely be happy. They have nice cars at an even better price. The cars are as described and they are honest about them as well. I will be back guys. Thanks again!!
2011 Cadillac SRX Luxury Collection Review
Review on my new truck
by Lady T from Charlotte N.C
January 14, 2019
5
I bought my car a week ago and I love it.I didn't go to the dealership looking for this SUV. I just ask about it thinking I can't afford it the sales said yes you can I was like I can. So I bought it and so far so good. I have a warrant bumper to bumper . Everything is covered and I love that.
I am always treated as an important customer by all the staff. Everyone I meet there is top quality professionals. Mr. A.J. Brown is an exceptionally knowledgeable, polite, and professional service rep.
2017 Cadillac XT5 Luxury Review
Many problems
by Laci from Parkersburg, WV
May 3, 2019
3
My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.
Great customer service, as soon as i arrived i was greeted properly and taken care of. I was test driving within minutes, the car(2008 Dodge Challenger SRT8) checked out and me and Sam worked out a deal pretty quickly. Highly Recommended!
2012 Cadillac Escalade ESV Luxury Review
Great Luxury SUV
by Hotrodder from NC
July 21, 2018
5
Very nice and loaded with nice features. Extremely nice and great ride.
Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof
The staff is friendly and knowledgeable and helped me with everything! I would fully recommend looking for a vehicle here. Very happy and satisfied with my purchase of my 2012 BMW 5 SERIES! Thank you Auto Mall!!!
2012 Cadillac Escalade EXT Luxury Review
I'm on my fourth Escalade.
by Rod from Carefree,AZ
March 14, 2019
5
Great all around safe and versatile vehicle. I'd buy another in a heartbeat. I'm on my fourth Escalade now and miss the EXT model, at least they still make the ESV though new prices are getting scary.
My husband and I were beyond pleased with our new vehicle purchase. Kevin Burlin was our Sales Associate and he worked with us to make sure our needs were met. Kevin took the time to tell us the pros and cons of each vehicle we discussed. We walked out of Sam Leman with a 2017 Chevy Equinox and we could not be more pleased with the choice we made. Kevin is patient, friendly and the thing we like about him the most is he is not pushy. Kevin has a good working relationship with his sales manager and together they get the job done. I would purchase another vehicle with Kevin's assistance if I was in the market for a nice car at the right price.
Sam Leman Dodge Chrysler Jeep RAM - Bloomington Review
suzi Williams
by Kim Flood from Wilmington,Il
December 3, 2018
4.6 (133 reviews)
Suzi is a great sales lady. She is patient and kind. Most sales people want to make a sale. Suzi wants to make her customers needs met. When we walked in the door this morning I was not sure that I wanted to invest in a vehicle at this time. Suzi was informative and a good listener. We are very pleased to have bought a vehicle from her.She is sincere and honest. Thank you for making this big decision easier. Harold and Kim Flood, Wilmington , Il.
2014 Cadillac SRX Performance Collection Review
Most Luxurious Vehicle
by Scott B from Fraser, MI
January 3, 2019
5
My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.
Great place to buy a vehicle. Thomas Beutow was our salesman and he went above and beyond to make sure we got the vehicle we wanted. He deserves 6 stars for his help¿ Jonny Lane was a great wealth of information on the LTZ ,he sold it new to the previous owner and sold a new one to them!! Great people all around from start to finish!! Thanks to all of you.
2013 Cadillac SRX Luxury Collection Review
Needed a car quickly due to loss
by Brutus from Garfield Hts, Ohio
April 18, 2019
5
Just felt that I deserved a nice vehicle since going through skull base surgery. Love the luxury and style,drives so smooth and having fun learning about him❤️
The vehicle I wanted was negotiated to affordable terms plus I was offered a very fair price for my trade - couldn't have been any smoother.
Thanks to my salesman Damian Fleming and the Leman Toyota Team.
The Lemans are going to do what has been sorely needed for Toyota owners in the Bloomington/Normal area - provide a dedicated sales and service team for Toyota vehicles. It's about time! I can't wait to see the new building and inventory.
2012 Cadillac SRX Luxury Collection Review
Things I wish
by SbStephens from Grand Ridge Fl
April 21, 2019
4
The blind spot is Deadly!! No joke. The only reason I would ever sell it. I wish it had a place for garbage bag. It has become unre. 3 times gone to crank it and nothing works completely dead!!! Scared and frustrated. In the shop now had to be towed
Excellent overall experience. Especially enjoyed dealing with Kevin "Gator" Burlin. The finance guy was a little pushy on the extended warranty, but no more than other dealers. I have seen much worse.
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