Cadillac for Sale in Madison, WI

I was from out of state and did my shopping using cars.com. I am self employed and was looking for a specific car. They had the best price by far due to the no negotiation pricing structure. We did everything via email until the last day when I called. They sent me exact numbers so I could review. I drove up on a Saturday morning and left with my SUV in 1 hour. Easiest car buying I have ever had.

I recently purchased a Cadillac XTS from Bergstrom of Madison. My decision to purchase from Bergstrom was primarily a consequence of two factors: (1) the unparalleled quality of Bergstrom service that I received during the past five years with my Cadillac CTS-4, and (2) Josh Thiermann approaching me as I wandered around looking at newer Cadillacs as mine was being serviced. When I speak of Bergstrom "service", for me it begins and ends with Demetrius Salinas. Demetrius was my technician in most instances when I visited the dealership for routine maintenance (oil and filter changes, etc.) and on those few occasions when I had need for repair service (purchase of a new battery, etc.). On some occasions other service staff worked with me, and each of them did and exceptional job as well, but as fate would have it, Demetrius was my service technician for probably seventy-five percent of my service visits. He is very knowledgeable about the Cadillac brand, and he addressed and resolved satisfactorily every request or question that I submitted to him regarding my CTS-4. As I proceed with my XTS, I'm confident that Demetrius will continue in the same manner of working with me as he has in the past. With regard to Josh Thiermann, I had no intention of trading in my CTS-4 and purchasing an XTS. I just wanted to walk around the car lots and see the newer models of Cadillac, while waiting on service. Josh was very friendly and he answered every question that I had about cars. Although I informed Josh that I was not looking to purchase a vehicle, and that I was just waiting on the completion of service to my vehicle, he still was kind enough to walk me around the lot and show me car after car, and answer all of my questions regarding the cars. As fate would have it, I saw the XTS that I ultimately purchased and Josh made the transaction occur. His knowledge about the cars was incredible, his responsiveness to my likes and dislikes was honored without attempting to persuade me to change my point of view, and once I finally decided to make an offer on a vehicle, I truly felt that Josh was my advocate in the transaction. Without Josh doing the things that he did, I seriously doubt that my transaction would have occurred In closing, I'm a content Bergstrom repeat customer, and that is a consequence of the quality of their cars, and the services that I received from Demetrius and Josh, two fantastic employees of Bergstrom.

I would first like to say I drove 3 hours round drip twice to deal with Bergstrom Cadillac and will time and time again. I was dealing with a dealership locally that just didn't have the feeling that I get every time I step into Bergstrom. I realize that I can get the same car at any Cadillac dealer nation wide which speaks volumes for Bergstrom. I come to Bergstrom not primarily for the vehicle but the unrivaled service I get from each and every team member in that building. I can't say enough about Scott Thompson Sales Specialist and Michael Kennedy Sales Manager. These two are the most professional, efficient, accomadating and knowledgable men I've ever dealt with. When I deal with them it's actually like visiting family and I sometimes forget I'm in a dealership. The whole process was seamless and comfortable. At no time during the car leasing process did I ever feel any type of pressure or anxiety. I will recommend Bergstrom to all family and friends for years to come. Thank you Scott and Michael, you should be commended for your type notch service and have made a customer for life!!

Bergstrom Cadillac of Madison, hands down has given me the best service of any car dealership. They are timely, great communication and service and the best part are extremely professional. The loner car I was given was a beautiful 2016 Cadillac SRX and my car was completed as promised. All though if it would have taken longer that would have been just fine with me. By the way....that will be my next vehicle and it will be purchased thru Bergstrom. I drive a Chevy Equinox and they treat my there as if is drive a Cadillac. By far the Best Group of People to work with! Thank you so much!! Kristi Kramer

You did great. Appointment was made, you were ready for us. You told us how long the work would take (3-1/2 hours) and you beat you time. Everyone was courteous, as always, and we enjoyed the experience. Car repairs are never fun, but you made the whole thing palatable. Thank you.

We traded our 2010 DTS premium for a 2014 XTS Platinum. This was the best deal we could have gotten anywhere in our area. The used car manager Mike and our sales person Jacob went far beyond their wanting to sell us this car. They listened and took action when it was needed. We also had a experience with the finance specialist. He too went out of his way to make sure we got the financing and add on extras we required. When we pointed out a few scratches the body shop jumped into action and quickly buffed out the blemishes so we were happy with the new vehicle. A total complete excellent experience. A job well done from top to bottom.

We were looking for a used MINI. Went to a lot of dealers; Mini of Madison had the best selection of quality cars, and competitive prices. Lisa, the sales person, was laid back, no pressure, and professional. Would buy a car from her and the dealer again.

Myself and many family friends have purchased multiple cars from here and have nothing but good things to say. If they do not have what you are looking for on the lot they will be able to quickly find the car for you!

I never thought that buying a car could be fun and educational at the same time. Really a great experience with super cool people and a knowledgeable atmosphere

We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.

Excellent, very friendly easy going dealership. Would definitely go back to purchase another vehicle down the road and go back to the same sales man.

It's been nearly two weeks since my wife and I bought our used 2012 Buick LaCrosse from Zimbrick Eastside. We have been very pleased with the LaCrosse and with our experience working with Jeff Schumann. I had been looking for the right vehicle on-line for a month or so when the LaCrosse surfaced at Zimbrick Eastside. We made arrangements for a late test drive, followed by a late (in the day) purchase the next day. Ordinarily this would be no big deal but we live and hour and a half from the dealership. Jeff was very accommodating and stayed late to finish our sale and to ensure that everything was to our liking. Jeff Schumann is a pleasure to work with and I would recommend him as a salesman to anyone looking for a new vehicle. Additionally, we will definitely consider Jeff in the future for other vehicle purchases. Super Nice Guy!!!

Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.

We drove from St Paul to purchase a 2016 RDX and we were very pleased with the entire process. Jeff Pongratz in sales was great to work with and made sure everything went smoothly. Kristin Ewert handled the paperwork and the entire process was done in a couple hours. I am very pleased with the professionalism of Zimbrick Acura and recommend it highly.

It was an easy pain free process. Everyone was nice and friendly. Oil changes for life for free and fresh made cookies. Go see Aaron if you need a new car!