Used Cadillac for Sale in Somerset, KY

Was greeted before I entered the building! Had truck serviced. Very pleased with customer service, very friendly, helpful and attentive to my needs. With this experience, I would recommend this dealership.

My dash keeps saying service transmission had it back the the dealer 3 times and it has yet done it again so back to the dealer again! The interior has faded terribly and I keep it in my garage I work at home. The interiors seems cheap to me. The tires have faded they look so ugly. I am not satisfied with my XT5 at all. Key fobs went dead after 2 1/2 years so everytime I unlocked my doors the car alarm would go off so embarrassing. I am currently leasing it and plan on turning it back in when the lease is up and buying something else. I would of bought this XT5 but way too many issues.

We appreciate the ease of getting in to the dealership, the clean waiting room, the delicious coffee and the friendly members of the service department. I was disappointed that the car wash was down, that would have been the ultimate climax to a great experience there!

this SUV is all I wanted and more will keep it for a long time it is a beautiful car every one ask me about it great conversation starer

Excellent service, fixed the problem quickly. Will definitely be back.

The foam coming from the vents seems to be an issue in every car ! It gets on the interior and my clothes! A pain in the butt!

My experience at the Somerset Don Franklin was excellent! I was greeted when exiting the vehicle as I started toward the building and everyone I spoke with was exceptionally friendly and attentive to my needs! Customer service was great!

Startling lunge forward is most annoying. I disengage at every opportunity. System is plainly horrible. Have seen similar comments from other CT6 owners. None are satisfied with manufacturer response.

They made things happen when they didn't have to do so! Good bunch of people! They went out of their way to help!

Car handles great. Quiet smooth ride and has the power when needed. Safety features are amazing and comforts me knowing my family is well protected.

This was our first service for our new Equinox. Everyone was very friendly & answered my questions & I did not have to wait very long.

There’s no SUV like Escalade out there with performance and Classy look my kids love it thank you Cadillac for awesome SUV. This is a best family SUV

I am a long time Toyota customer. This was my first purchase here. I wanted to compare their prices, I had been looking at used, and new 4 wheel drives, trucks and suv's for the past 3 months. I often need 4 wheel drive to get to my work in Corrections, in a 24/7 facility, you have to be there. I had compared Toyota, Honda, Hyundai, Kia and Nissan, and was pretty well set on Toyota or Nissan, as I have had 3 Toyotas, and 2 Nissans, with exceptional service out of each. After looking over the lot, driving different vehicles, we finally decided on the Rav 4, certified vehicle, with 5700 miles, as new as a used car can get. The only down side to my whole experience, was 4 and 1/2 hours to make the deal, get approval, but you were extremely helpful in making us a better deal than we asked for, which negates any negativity. I will recommend your dealership, and Jeff Hall without a moments hesitation. It turns out Jeff has sold cars to several of my friends. As a side note, last Toyota 4x4 pickup I recently sold, 1986 model, had a416,000 miles, original engine, ran like a top with routine upkeep! Still running today! M y 2000 Tundra, has 245,000, runs as good as the day we bought it!

This car fulfilled my every need when it comes to driving a smooth luxury ride. I hate to part with it, but I have two vehicles and one must go..

I have purchased and/or leased 3 new Toyota's from this dealership in the past 7 years and 1 used one prior to that Can't say enough about how they make you feel as a buyer Customer satisfaction has always been top notch, as it was again this time Everyone there Takes the time to answer questions or point out features, even if they are not the salesperson making the sale. You never feel like they're competing to be the salesperson, it's very much a team effort I honestly think all of them talked with me or answered a question for me throughout the afternoon. Marc, my salesperson, took plenty of time explaining all the features after the sale & making sure I understood everything, even as closing time approached, he didn't try to rush through the process, you could tell he wanted me to fully understand how everything worked. Lloyd, the sales manager also spent plenty of time explaining all my options for upgrades, payments & which options might be best for me, always letting me decide and not making me feel pressured to choose a certain way And I have to compliment the service department as well, each time I've visited, they're very promt & friendly, explaining everything they did & offering advise on what might need done in the near future, but never making me feel they were pushing me to spend more $$ The Turpen brothers have an awesome dealership that you can tell is built on being honest, hard working & caring people who truly want the best for their customer. If you've never shopped here, do yourself a favor & make this your next car buying experience, you will not regret it!

As we've gotten older and realized that it's easier to get into and out of and SUV, the journey began. We had previously owned cars but not an SUV. We drove the Cadillac and instantly decided this is the luxury we wanted. We are pleased with our salesperson, Mr. Duane Anderson and the great customer service he provided.

I went in for a scheduled oil change & decided to see what deals were being offered on the 2016 Sonatas. By the time the service was completed on my 2014, all I had to do was take it to sales to complete the deal on my 2016. All my requests were honored & no pressure sales were attempted. I am very pleased with my new car & the way the sale was handled along with the rebates offered.

It's a great car to own, it has a lot of features, so convenient to drive and reliable vehicle .It's a luxury vehicle . I recommend it for anyone who wants to buy a vehicle .

Hyundai of Somerset is the only place I buy my vehicles. I bought a new 2016 Hyundai Sonata a year ago and last week I decided to trade to lease a 2017 Hyundai Santa Fe Sport just because I wanted an SUV. Donnie Bex listened to everything I needed and wanted and found the exact one I wanted and worked within my budget. Andy Bell helped explain my leasing options and help me figure out which one would be the right fit The entire staff is very friendly and respects my wishes to not be pressured or hassled. The overall Hyundai brand is very impressive.

I love this car because it is the perfect size and a pleasure to drive. It's practical because of the four doors and spacious trunk. It's fun because of the 255 horsepower V6 and a well tuned chassis. It feels like a race car when you drive it aggressively, and yet it will haul your groceries and kids as efficiently as a minivan!

The owner of this business is very friendly and knowledgeable. He did not pressure us or aggravate like some car salesmen do. He was laid-back and encouraged us to look/test drive at our leisure. We were able to negotiate a lower price and making the transaction was stress-free. The facilities were what you would expect from a used car lot. I appreciated that there was a restroom available for public use. Overall, I would recommend this business and shop here again.

I will be driving this vehicle to work daily and I am looking forward to this as we are up upgrading from a 2006 Ford Explorer. This vehicle has a lot of safety features which was really appealing to us.

This car is loaded with all the bells and whistles I absolutely love driving this car. This DTS was worth the drive and every penny spent

Life lets you accumulate "stuff" and you need something big enough to haul your stuff around. However you need more comfort and style than a typical pick-up truck. The answer a CPO SRX from Cadillac. Comfort, style and performance. Now I haul my stuff around in style.

I bought an off-lease 2017 with 36k miles. I've driven it for a couple of months and love it so far. The auto stop/start takes a little getting used to, and if I'm going through a drive thru I sometimes pull it down into Manual just so it doesn't stop and start so many times. The exterior styling turns heads, and the interior is very luxurious and comfortable. It's a true pleasure to drive, and the automatic braking has already prevented a possible collision in a parking lot. The lane keep assist is also a great feature, especially if you are someone who gets sleepy driving.

this was my first time trading cars...I was a bit apprehensive about the process,but everyone was very helpful and courteous. all questions were answered to my satisfaction...and everything went smoothly....

This car exceeded my expectations. It rides smoothly and is very comfortable seating. It also has great sound. Love the heated seats and apply car play.

This was hands-down the best deal I ever received on a new vehicle in my entire life!!!! The whole process could not have been simpler while purchasing my wife's new Tahoe!!! The entire staff went out of their way to make her feel comfortable with her new vehicle!!! Will definitely be buying ALL my cars from this dealership in the future!!! Thanks again to all

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I own a 2013 Ford Edge. Service at Don Franklins is wonderful. The staff is so professional.

Love my new Caddy. Drives and rides wonderful. Great warranty bumper to bumper warranty. The safety features are a plus. So many features that make it a great value.

Everyone I dealt with was friendly and efficient. It was undeniably the best customer service I have ever received at a dealership! It’s true that at Don Franklin, you’re not just a customer because they treat you like family! I highly recommend this dealership. You can buy a car anywhere but you can’t find this type of outstanding service anywhere else.

Total cadillac experience I enjoy every time I push that start button it's like a different experience I've never had before I would urge anyone who's never driven cadillac xts to feel this high.

This transaction was handled very professionally by everyone involved, from the salesman to the F&I dept. I've worked in car sales several years ago and these guys are professionals. Very easy to talk to and the final deal was fair to both parties. If you are looking for a Ford Dealership in the Southern Kentucky/North East TN area, these guy are the one.

My newly purchased 2014 SRX is the most luxurious vehicle that I've ever drove and owned. It far exceeded my expectations, even after researching other luxury crossovers and reading reviews on the SRX. Makes being stuck in traffic so much less stressful; at times, even pleasurable. Rides and handles like a dream too. Nothing but an exceptional vehicle with high praises in performance, looks, and comfort.

We had a great salesman....polite, informative. Service department was great. Very polite, clean facility. Washed my car, when they were finished, which I very much appreciated.

Top notch vehicle isn’t saying enough. The exterior is elegant and sharp. The interior is luxurious and cozy. There really isn’t anything this vehicle doesn’t have or can’t do.