Great experience with Meredith and the staff at Edwards Motors. Meredith was easy to work with and wasn’t pushy during the process. We knew what we were looking for and what we could afford. We found it and were out of the dealership within 2 hours with our new ( gently used) car.
As usual the service department did a great job at getting my car serviced and the recall work repaired in a very quick time. I drive an hour and a half to have all the work done here as it's where I bought my car but I know everyone there and I trust I'm getting the best service available as well
I purchased a 2015 GMC Acadia from Edwards and had an excellent sales experience. My salesperson, Amanda Thompson, was with me step by step throughout the buying process. She explained each detail and answered all questions I had. I always do my research prior to buying, so that I don't have to ask a lot of questions (basically I know what I want as far as options, features, etc.). But she was still able to enlighten me on features of my Acadia that I didn't know. Go see Amanda at Edwards of Moultrie!
Edwards of Moultrie is a great dealership. Brett Gerald was awesome! He made sure we felt comfortable and welcome every time we were at the dealership. He was available any time we had a question. He worked endlessly to ensure that we got the car we wanted. We love our yukon denali xl! I would definitely recommend Edwards Motors and Brett to a friend.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I recently purchased a used truck from Edwards. My salesman (Brett Gerald) was very helpful and willing to assist me with any questions or concerns. This made the buying process very easy! When I buy my next vehicle, I will be giving him a call.
I had bought a new 2016 Chevrolet Camaro convertible from another dealership in Alabama and had issues with it but did not want to go back with the previous dealership to process the lemon. A friend of mine suggested I speak with Philip at Spence Chevrolet in Thomasville and I did and he was phenomenal. He actually ordered my replacement vehicle and worked with me through the time frame to make sure that I got everything that I wanted on the new vehicle and had great communication with me during the whole process. When it came time to complete the paperwork, Philip was with another customer so another gentleman helped me through the paperwork and he was amazing as well. I would most definitely #recommend using Spence Chevrolet for any future purchases. Phillip and staff went way above and beyond. Thank you so much!!
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