Not only does our dealer service all our cars, they give us good prices on tires. You may find them a bit cheaper somewhere else, but not with the back up help our dealer gives us over the life of the tires.
We found the exact car to fit our wants, and Sybil did her best to ensure we had a great buying experience. She made the process go smooth and businesslike while also providing a friendly atmosphere for our negotiations. We are very happy with the car and would not hesitate to visit them again in the future.
I was in for an oil change and tire rotation and a general look over to make sure all is ok. Scheduling was easy, rescheduling was easy(I was sick). Brian in service is the best. He always takes care of my needs, explains everything, doesn???t talk down to me because I???m a woman, okays anything that???s unexpected, explains my charges so that I understand. Brian is excellent. Thanks
We pulled in to just look around. Brian Jones greeted us in the parking lot asking if he could assist us with anything. Told him what I wanted, needed and would like. With in 10 minutes we were test driving my Jeep Compass! He was excellent with his knowledge of the vehicle, and what to kind of expect from with this vehicle. He was not a pushy car salesman and we felt comfortable dealing with him! Keith R was also very accommodating and made it a great experience dealing with Nissan of Jefferson City!
Took longer than expected to receive the part but was able to schedule the replacement within 4 days & it was done by skilled & courteous professionals. They even repaired the trunk of my car at no charge for which I am most grateful!
Great experience with Univ. Subaru! I bought a "Trade in" car through Cars.com and they bent over backwards to make sure I was happy. Even after we found a discrepincy between the original cars.com price and the dealership price, they honored the Original Cars.com price. They didn't make much money off my deal, but they still treated me like a high roller. I will DEFINATELY be working with them again. Great bunch of people, very low key and NOT pushy.
We have always been pleased with the service department's staff. Always polite, helpful and ready to go the extra mile.....especially Ben Grajeda (Service Advisor) on the last two trips to this dealership.
We bring our Rav4 to Machens for service and have never had any issues. The service department always does excellent work, with original Toyota parts I know we can trust. Terry Pruett is very pofessional, friendly and thorough. I heartily recommend these guys.
I contacted Joe Machens through Cars.com inquiring about a used vehicle. I told them I lived 2hrs away. They said they would work with me as much as possible. I had a trade in vehicle too. All they asked for were pictures of the car and the VIN and they gave me a trade-in offer. The deal was worked out to it's fullest extent. However, the timing wasn't good enough. I decided to wait a few months for taxes to come back. The amount of help they provided and the professionalism exuded has been the best I have seen in my life so far. I will return to this dealership when the time is right.
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