I had looked for several months for a vehicle that would hold 4 grandchildren and a large dog. After emailing Herndon and being put in touch with Leigh, I bought my Traverse. I could not be happier with the service I received from everyone I dealt with. From my first contact with Lanice, to Leigh, James and Scott. I was beyond impressed. My experience with Herndon was phenomenal and I will recommend them to family, friends and strangers!
Henry The magnificent is a great person. if you want to buy a car or truck go to dodge land on gray stone and ask for Henry. He is a down to earth guy with a great sense of humor that will do what it takes to make you a good deal. When the deal gets close but a little off Chad will help get it done. I had met Chad a few weeks earlier when he made me a great offer but I had to walk away at the last minute. So I was happy to see him step in and work another deal with out question. great job. Thanks for the new truck.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I live in western Indiana and had spent several hours on the internet trying to locate the 2018 Silverado crew cab that I wanted. I found it at Herlong in Batesburg-Leesville. I spoke with a very friendly and easy-to-talk-to Reed. After agreeing on a deal, I with my two granddaughters drove 700 miles to Herlong. Everyone I met at the dealership was pleasant and friendly and made me feel they were truly appreciative of my business. As we were leaving I was very impressed when Reed and his sales manager both came out, shook my hand and thanked me for my business. It is a class organization! I would recommend them to anyone.
Not only was my car fixed in under 48 hours, but the customer service was amazing. Nikki (Service Rep) kept me updated every step of the way and made me feel confident that my vehicle was in good hands.
Mr Rickie Ward was my salesmen stopped to check on me and my son. We had been to several dealerships and he was by far the nicest got the vehicle I asked for,he didn???t try to sell me something I didn???t want thank you for everything everyone was so nice.
I purchased a pre-owned Grand Caravan less than a month ago. After i had driven it for about two weeks i tried to use the aux power (12VDC) outlets but none worked. I took the van in for service. I wasn't looking forward to the experience. Bill Kittrell stepped up to the plate for Bill Vaughn, the used car service manager, who was in a meeting. They both were very helpful and had me out in less than an hour. The problem was a blown fuse. Since the van didn't come with an owners manual I wasn't knowledgeable where to look for blown fuses. Not only did they provide great service in short order but answered all my questions.
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