Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number various competitors vehicles, the choice to go with the Equinox became easy. Not only was the personnel at Elkins extremely helpful and never made you feel that you were being pressured, they took the time to understand exactly what you were looking for in a car and the amount you were willing to consider spending, to get into a new vehicle. After the test drive, the Equinox became the obvious car of choice and with the help of Lori Simpson and Bob Borman we were able to come to an easy decision. The car fit our every need at the price we wanted to consider. Thanks to both for all their help. But the man of the hour for my wife and I was Michael Fofana, who definitely earned the title of Certified Technical Expert. Not only does he know his stuff, he made sure my wife and I understood all the features that the Equinox had and how to use them. He spent considerable time with us and when he was done, gave us his contact numbers should we need additional help. Elkins Chevrolet clearly demonstrated what customer care is all about, and my wife and I were extremely happy that we chose such a great dealership.
Sianna Browning, I'm so glad you kept in touch with me every step of the way, without that I may have lost focus and never bought the the Red Line Equinox, Big shout to Bob also for making the DEAL experience a good one, I would be happy to recommend you guys to anyone! Thanks, we are looking forward to this new experience!
I recommend Arrow Motors because they are the best car dealership in Philly! Marc was very friendly and courteous. Marc and Mike helped me find the car of my dreams. Marc was knowledgeable about different cars. They even gave me new tires and a gas grill!
On Tuesday November 14th 2017 we purchased a vehicle from Johnny at Burns Auto and Truck Center. I was giving great customer service. The professionalism was awesome everything that I expected was provided. Johnny was great and walking through everything that I was doing and needed help with. And Gene the finance mgr was great at helping me get into the vehicle I want it. The facility was very clean organized and do appearances all the vehicle look great. At the end of the day after we drove 10 hours that day to get our vehicle we're very pleased and very happy for the service the staff provided to us. Johnny and you.Gene thank
The best experience purchasing a used car, hands down! Called about a VW I had found on cars.com and scheduled to come in and take a look. Everybody was extremely friendly and accommodating. They answered all our questions and made the experience very painless. They will always be our go to moving forward when looking for a quality used car! Thank you!
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Al was my salesman. I had trouble getting a loan because of my credit but he worked really hard to take care of it for me. He made me feel very comfortable - never pressured, never rushed! Then he really took his time showing me all the details of the car to make sure I was comfortable driving it away. He made me feel like a family member!
Beautiful clean cars. Professional service. Honest and caring individuals working there as well as the owner. Paperwork was completed and ready. Handled any post purchase issue with fairness and care. Truly feel like family when buying from them!
Chris Burnett, was a great salesman man I told him I wanted the green 2019 equinox. We had our test drive. He didnt try to sell me anything else or try to talk me out of it. He walked me through the whole car buying process. After all the paper work was done. He helped me put my child's car seat in and we did a walk through the car and set up my OnStar. I was very please with my purchase and with all of chris's help. Thank you to chris Burnett and everyone at Chapman Chevrolet in Philadelphia. I will be back in the future for another car.
Salesperson fully engaged in providing me with outstanding service. Nice selection of automobiles which look as good or better than the photos.
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