This is the fourth vehicle I've leased and the best experience I've had. Kendahl was great to work with! He really knows his stuff and doesn't try to give you the runaround. He stayed in contact with me throughout the whole process and had everything ready to go quickly. I would highly recommend working with Kendahl!
After a terrible experience with a different Chevy dealership, I was apprehensive to visit this one, but I'm so glad I did!!! I had a wonderful experience - this is what car-buying should be like. The team made the whole process easy, enjoyable and fast!
Went in for an oil change/DEF fill up/general service checkup at 5500 miles. Also needed the alignment checked. Was in and out in 1.5-2 hours, zero hassle, with updates from the service manager along the way.
Love my new car and loved the sales team at Graff.
by Jason Saunders from Durand, MI
July 2, 2018
Thank you Jeff and Jason Saunders. We came into Graff to see if we could swap out our current car for a new one. Our goal was to keep payments low and pay off our previous car. We were shown multiple vehicles. When we chose the one we wanted, they gathered the information and made it happen. Not only were we able to pay off the car we traded in but the trade in value they gave us allowed extra money towards the down payment. Now we are driving a new Equinox and paying over $100.00 less a month than our previous payment. We were also given a tour of the service area and each area gave us Little freebies (air freshener, chamois, bucket, etc). It made experience lots of fun.
Brian was great made a great offer I spoke through email and by phone he was always nice and never pressured me. Whatever I ask for he had ready for me as quick as possible. He never played games and truly offer a great price off the bat. Unfortunately my mom decided not to by a car at all. If I am looking for a car in the future I would surely go back to him. Outstanding customer service!
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