When I walked in, Rob Cole, said, "Hi Mr. Blair!" Since I was in for the annual inspection, I didn't have an appointment. Couldn't believe that he remembered me! The work was completed quickly and my waiting time was not bad at all....Thank you VERY much!
Although I did not buy my vehicle from them, they did go out of their way to make the shopping a pleasant process. They were nice and professional. The only reason I did not buy the vehicle is that I decided I wanted a different type of vehicle than the one I test drove. Otherwise, if I did not change my mind I would have purchased it from Page!
I am very happy to deal with Koons of Tysons Corner GMC Buick Chevrolet and specifically with Mr. Macks who did a great job and provid everything on time and completed a special deal and now I’m enjoying my new car very much .. Thank Macks for everything you did ... I would definitely recommend this delarship to everyone.
Got an appointment within a reasonable time. Upon arrival, my Enclave was taken immediately and the problem was diagnosed within 45 minutes. The rear evaporator was leaking and required replacement. It was replaced under warranty with no charge to me. The service manager also noticed that the car was due for inspection soon and and was inspected at my direction. No hassle, great service!
I was emailing sait for a few weeks. As soon as we arrived at the dealership he made us feel welcome , he is a Super friendly. Paper work was super quick. Walked out there with a new car quicker then what it took me to walk into place.
I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time.
I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly!! I could not be happier or more satisfied with my purchase experience!!!
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
This is a dealership with professional business people. I was very pleasantly surprised. My entire car buying experience went very smoothly. I am very pleased that I chose this dealership to get my Outback . Both the General Manager Greg Lewis and the sales person James Richards were exceptional.
We came in on Sunday afternoon, knowing which car we wanted to buy. Mr. Jay had us test drive the car, calmly and clearly presented various options, and had us out of the store with our new car within a few hours. The entire operation was smooth, non-loud, and very efficient.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
No-pressure sales people. Have bought two cars here; both from Russell. Highly recommended.
There is no indoor showroom which makes shopping a bit sporty on a cold, windy or rainy day. But Russell happily brought the cars (plural) we were interested in seeing right up to the door for us.
Did I mention no-pressure. That is different from no-hassle which means take it or leave it. In the end, Lindsay will deal on the price, especially if you are trading in.
This is an old-school dealership with up-to-date technology.
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