I bought a car in July from Bill, didn???t have the best credit, ended up leaving in a nice 2016 Elantra. A week ago I totaled that car so I knew 100% that I was going back to Bill! Today I am leaving in a beautiful 2016 Buick Verano! I couldn???t be happier with the experience and the car! Thanks again bill!! 10/10 recommendation
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
Jake Levine was our sales person and he was nothing short of AMAZING!!!! From the minute we arrived to the dealership (which was 6:30pm on a Friday) to the minute we left (9:30pm) we never felt rushed or like we were keeping him there after hours. He was extremely courteous, knowledgeable, personable & fun. I was unsure of what I wanted to buy but in no-time I was seeing the car I ended up buying just after telling him what we were looking for. I am truly amazed by the service we received from him & Jon in Finanace. I still am blown away that I walked into a dealership not sure of what I was going to get, traded 2 cars, set up financing, paperwork complete & out the door in 3 hours. That has NEVER happened before. I even went back the next morning to bring our 2nd car we were trading in and he answered a few questions and showed us some things inside the care; rather than blow us off because he already sold us a car. He even offered up his cell that I can text him with questions. I have NEVER had this amazing service anywhere else. Give him a big raise because he totally deserves it. Thank you!!!!
Great team (you do not need a review so you get a pat on the back. This is the downfall of companies. People spend to much time trying to get a 5 that everything else suffers. As I stated the experience was great. However this side of the experience is going downhill. Do your job everyday the best you can, enjoy it or get out. I HATE this side of your business, do not let it consume you) you do your job well, keep up the good work. Get rid of the survey.
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
We had a great experience and we love the car. The salesman and all of the sales staff who helped us out at the dealership were great and attentive to our needs.
We were looking to lease for the first time and it all worked out to our satisfaction.
This was our first experience working with Patriot. Started working with Bob Johnson to possibly purchase a Traverse but then decided to replace our 2008 Tahoe with a new Tahoe. Despite all the searching Bob did for us, we couldn’t find exactly what we wanted. So through Bob we ordered a 2018 Tahoe. From start to finish (got the Tahoe yesterday!!!), we worked with Bob for a long time and he was always kind, patient and helpful. Whether we stopped in, called or emailed (and we did all three), he always found time for us and was very responsive. We met other great people at Patriot and the dealership was always immaculate. Great experience, great salesman and we are thrilled with our new Tahoe. We now look forward to trying their service department.
They earn the right and privilege to be called Kin
by Brett-Equinox from Telford, PA
March 6, 2018
The people here were absolutely excellent. They were knowledgeable, responsive and understanding. I dealt with Kristen and Tim on my purchase here and could not be happier with the service. When it comes to customer service it is obvious they hold the highest of standards. I can't say enough about the staff and mangagement here at Patriot. They are truly the king's when it comes to buying a new or used vehicle. I highly recommend considering them in you next vehicle purchase! *Cheers*
Our experience with Patriot for the purchase of a new Buick Enclave and a certified pre-owned Chevy Equinox was probably the easiest, pressure free car buying experience I have ever experienced. Both their GM/Buick and Chevy showrooms are very well take care of, and their service waiting area is very comfortable and convenient to get some work done while waiting. Jason Owens and his team of professionals are great to work with.
the best car buying experience I ever had nice and
by willie c from reading pa
September 4, 2018
Very friendly and courteous staff made everything simple and easy
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