Kyle Galaz was very friendly, accommodating and answered all my questions on my first visit in September of 2017 although he knew I was not going to take a stock car from their inventory. He spent 1-2 hours with me, letting me test drive a 2017 Maserati GT convertible and then on line to special order exactly what I wanted. Kyle provided timely updates on the progress of the build of my car in Italy, the shipping and subsequent arrival in CdA on February 13th. Dave Smith is even willing to keep it on their show room floor until the weather and icy roads improve so I can drive it home even though I paid for it and it is taking up floor space. KDH, Hayden Lake, ID
I had a great experience at Auto Nation. I took my car in for a recall on the transmission cable. They had the part in stock and replaced it that day so it saved me from a return trip to get the part installed.
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
Best buying experience I have had. No pressure. Very friendly, everyone. Very helpful and informative. Would recommend this dealer to anyone I know. Will definitely return to this dealership when looking for another vehicle.
This is an excellent dealership! Whether it's the sales, service, or parts you need this staff is very knowledgeable and ready to answer any questions. I've bought my last two vehicles here and I can't think of a better service or parts staff around!!
I bought my Chevy Cruze here about 4 years ago and loved it! Had amazing service back then and refer everyone and anyone I know to buy their car from Camp Chevrolet! Traded my Chevy Cruze in for Jeep Renegade about two weeks ago and again had AMAZING customer service. They took their time with my family, we???re kind, knew what I wanted and was very reasonable. Any car I???ve looked at from Camp Chevrolet has awesome pricing. You just can???t beat it! They gave me a reasonable price on my trade in as well. Even though I did not buy a Chevy, I am in love with my Jeep and they seemed to know a lot about different makes and models and what my family would be safe in. (They didn???t just try to sell me on a Chevy) The salesmen who helped us was very kind and pulled out every car we wanted to look at and was very patient with us and my crying child. The finance process was fast and easy and he explained every step! Again! I will be purchasing my next vehicle from Camp Chevrolet. One tiny small complaint I have is when I call the phone number from the website it rings a lot and then I???ll get transfered and no one answers? No big deal, but honestly it???s probably because they???re busy because they???re so AWESOME!!! Thanks Camp Chevrolet!
Mohammed Ali was a great sales person fantastic personality. I was there yesterday to purchase my 3rd vehicle from him but he doesnt work there anymore. I wanted to put review about him if I can get his phone number.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
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