We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
The sales team here we're super helpful and attentive. Our sales person Chris was super paitent while we test drove 8 different cars.
Head sales rep John was able to get us the loan with a great APR.
We will definitely be back to Beck's Auto Group when we're in the market for another car.
We worked with Alex (our salesman) and Jack (finance manager). Both were great...honest, helpful and straightforward. And the cars they have are really impressive. It's very obvious that they are selective about the cars that they choose to sell. The next time that we need a car, we will definitely start at Becks's!
I came across Becks when I was searching for a specific car I wanted on a Sunday and talked to Christian and he helped me get into exactly what I was looking for! The next day I drove from another state to pick it up and the whole process was maybe 1 hour!!
Not sure what I was going to do today while turning in my leased vehicle,however I ended up leaving with a new vehicle. Joe Bauman, my salesman did a great job of not pressuring me and making me feel so at ease. Not only Joe but every one in the facility that dealt with me were very professional. I was very happy with my visit today at Dave Arbogast thank you.
Don't be fooled by the size of the dealership. ABSOLUTELY the friendliest, no pressure vehicle buying experience that you will ever have. I have avoided going in out of fear of high pressure sales. What a mistake ! Just purchased a new 2019 Buick Envision. The entire process exceeded my expectations from start to finish. Thank you Todd Galloway, Branden Hughes, and John Thompson. You are truly pros in your field !
Mike cole was a great salesman, not too pushy which is nice. We felt like we got a very good deal on our terrain and did not get screwed over. All the staff was friendly and mike made the experience very personal and took the time to get to know us. We did not feel like it was just another sale to him. If we ever need another vehicle we will look here
Would (and have already) highly recommend Arbogast Dealership and Jamie Mead to anyone looking for a vehicle. We found the Ford Flex we were looking for, in the desired price range we had set for ourselves, at Arbogast inTroy Ohio! It truly was the best deal we could have asked for. Our sales representative, Jamie Mead was exceptionally professional, knowledgeable and stayed with us throughout the process, making sure that there were no questions we may have had, left unanswered! We were from out of state and were very pleased to finish the day's adventure driving our new flex home to Indiana. THANK YOU JAMIE for all your support during the day of our purchase and for following up with us afterwards just to thank us and make sure we had everything we needed. Jamie, your service, expertise and support are greatly appreciated!
Needed a vehicle to replace the old Ford Escape. A friend connected me with Ross Dillahunt and I described what I was looking for and my price range. He called me later same day with an option on a used vehicle that had just come in. After test driving the Pontiac Grand Prix, I loved the ride, but was sure I needed an SUV. After a long weekend of searching and disappointing test drives at other locations, Ross happened to call me to say the Grand Prix was still available. Just the message I needed to hear. Within 24 hours I drove the car home. Ross Dillahunt was so good at explaining all the details of the invoice and having the car ready for me to pick up. Thank you so much for the great service!
I choose a car I was interested in over the internet. Upon visiting the dealer I found many more candidates in our price range and interest. Our salesperson (Joe Bauman) was very patient and helpful during our selection process. We did end with a proper selection for us and are very pleased with the courtesy.
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
Had a great experience buying a car from Mike Albert Direct. Joe Mendelson was our salesman and he was so great to work with. He put no pressure on us, but was very helpful and knowledgeable throughout the process.
Best place to buy a vehicle! I've never had a dealership go above and beyond like Stoltz Motors does. They came and picked us at the airport after their business hours. They were very knowledgeable and pleasant to work with. Our truck was described to us in detail and they sent a live video with a walk around as well as start up. Thank you Stoltz Motors!!
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